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- Tasks: Support fulfilment and operations teams by processing customer orders efficiently.
- Company: Leading service provider in the shipping and offshore industry.
- Benefits: Competitive salary, Monday to Friday work schedule, and supportive team environment.
- Why this job: Join a dynamic team and ensure customers receive top-notch service.
- Qualifications: Strong organisational skills and a customer-first mentality.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Based in Hull, £30k per annum, Monday to Friday plus 1 in 4 Saturdays. Our client provides a best in class service to the shipping and offshore industry. The post holder will provide administrative support to the Fulfilment and Operations teams, ensuring customer orders and operational requirements are processed in a timely and efficient manner. The role is to ensure my client's customers receive exceptionally high levels of service whilst ensuring fulfilment and operational activities are administered accurately and efficiently. The post holder will work closely with sales, warehouse, and operations teams to ensure orders are fulfilled correctly, on time, and in line with customer expectations.
Key responsibilities and accountabilities:
- Processing fulfilment and operational orders, ensuring customer requirements are met.
- Provide customers with the highest level of service.
- Ensure all orders are processed correctly within the Finance/ERP system.
- Maintain consistent high levels of service and communication, adopting a customer-comes-first mentality.
- Take ownership of fulfilment orders and liaise with warehouse and operations teams to ensure the correct product is delivered to the right place at the right time.
- Liaise with suppliers as required to support fulfilment activity and operational requirements.
- Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
- Ensure customer and operational requests are completed in the most efficient manner by liaising with internal departments.
- Administrative paperwork management - Fulfilment Orders, Delivery Notes, Purchase Orders, Returns.
- Ensure accurate data input for orders and supplier information into the CRM/finance system.
- Ensure communication with customers and internal stakeholders is maintained at all times.
- Support and assist the operations team and other departments, using personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles.
- Ensure all work is beneficial towards group success and profitability.
- Provide departmental cross cover as required.
About you:
- Resilient, adaptable, and hard-working.
- Enjoy working in a busy, fast-paced environment.
- Highly organised with strong attention to detail.
- Flexible and willing to support the wider team.
If you are interested and meet the above criteria, please send your CV to (url removed).
Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Fulfilment Administrator in Kingston upon Hull employer: Prestige Recruitment Specialists
Contact Detail:
Prestige Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Administrator in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and offshore industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their services and how they fulfil customer orders will impress them and show you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and customers, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Fulfilment Administrator in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Fulfilment Administrator role. Highlight your organisational skills and any experience in administrative support, especially in fast-paced environments.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've provided excellent customer service or managed fulfilment orders in the past.
Showcase Your Attention to Detail: In your application, emphasise your attention to detail. Mention any systems or processes you've used to maintain accuracy in order processing or data entry, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Fulfilment Administrator role. Familiarise yourself with the key responsibilities like processing orders and maintaining communication with customers and internal teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully handled multiple priorities in a busy environment. This will highlight your ability to thrive under pressure and keep everything running smoothly.
✨Emphasise Customer Service Experience
Customer service is at the heart of this role, so be ready to share specific examples of how you've provided exceptional service in previous positions. Talk about how you’ve resolved issues or gone the extra mile for customers, as this will illustrate your commitment to a customer-first mentality.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
