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- Tasks: Manage client orders from start to finish, ensuring accuracy and timely delivery.
- Company: Join a dynamic team in a thriving organisation based in Hull.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Be the key link between clients and teams, making a real impact on order management.
- Qualifications: GCSEs in English and Maths, strong attention to detail, and good communication skills.
- Other info: Perfect for those looking to kickstart their career in administration or operations.
As a Client Order Co-ordinator at our client's organisation, you will play a vital role in managing the order process from initial enquiry through to completion. You will be responsible for accurately processing incoming orders received via phone and email, ensuring that all information, materials, and documentation are correct and complete.
Working closely with clients, suppliers, and internal teams, you will coordinate the smooth delivery of each order, maintaining clear communication and delivering exceptional customer service throughout. This position is key to maintaining efficiency between the operations, production, and design teams, ensuring that all orders are properly documented, processed, and delivered on time.
Key Performance Indicators (KPIs)- Orders processed and confirmed within agreed service times.
- Order data accuracy maintained at 98% or higher.
- Timely and professional communication with clients and suppliers.
- Order Management
- Receive and process client orders received via telephone and email.
- Verify and confirm that all order details, materials, and specifications are correct.
- Input and maintain accurate order data in the company's systems.
- Liaise with suppliers and internal teams to ensure materials and resources are available.
- Track the progress of orders to ensure all stages are completed on time through to delivery.
- Client & Supplier Communication
- Act as the main point of contact for clients regarding order status, queries, or amendments.
- Provide clear updates and resolve issues promptly to maintain client satisfaction.
- Coordinate with suppliers to ensure timely deliveries and accurate materials.
- Design Coordination
- Coordinate the full design process, keeping the client informed at each stage.
- Collaborate with the design department to ensure all orders align with project requirements.
- Support documentation and record-keeping for all orders and communications.
- Contribute to the development of efficient order management processes.
- Employee Conduct
- Demonstrate Honesty, Integrity, and Loyalty in all aspects of work.
- Collaborate effectively with colleagues to achieve business goals.
- Uphold the company's values, mission statement, and operational procedures.
- Maintain confidentiality and integrity in all dealings related to our client's organisation.
- Behave in an open, honest, and professional manner at all times.
- Adhere to all company Health & Safety policies and procedures.
- GCSEs (or equivalent) in English and Maths (Grade 6/B or above).
- Strong attention to detail and accuracy.
- Proficient computer literacy, including Microsoft Excel and Outlook.
- Positive attitude and willingness to learn.
- Interest in developing a career in administration or operations.
- Some experience in an office or administrative environment.
- Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organisation.
- Self-motivated, hardworking, and able to work independently.
- Experience using ERP or CRM systems is desirable.
Client Order Coordinator in Hull employer: Prestige Recruitment Specialists
Contact Detail:
Prestige Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Order Coordinator in Hull
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success as a Client Order Coordinator. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Order Coordinator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Order Coordinator role. Highlight any relevant experience in order management or customer service, and don’t forget to mention your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your enthusiasm for the position and how your skills align with the company’s values and mission.
Show Off Your Communication Skills: Since this role involves a lot of client and supplier communication, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know the Order Process Inside Out
Make sure you understand the entire order management process. Familiarise yourself with how orders are received, processed, and delivered. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with clients and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or coordinating with teams.
✨Demonstrate Attention to Detail
Bring up specific instances where your attention to detail made a difference. Whether it was catching an error in an order or ensuring all documentation was correct, showcasing this skill is crucial for the role.
✨Be Ready to Discuss Tech Savviness
Brush up on your knowledge of Microsoft Excel and any ERP or CRM systems you've used. Be prepared to discuss how you've used these tools in previous roles to manage data and improve efficiency.
