Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate service operations and support engineers to ensure top-notch customer satisfaction.
- Company: Global leader in feed and biofuel production technology with a collaborative culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a pivotal role that impacts customer experience and drives innovation.
- Qualifications: 4-5 years in engineering services, strong technical skills, and excellent communication.
- Other info: Flexible hours and a chance to work with international teams.
The predicted salary is between 28000 - 42000 £ per year.
Our client, a global leader in feed and biofuel production technology, is seeking an experienced Service Coordinator to support and manage service operations across the UK and Ireland. This is a pivotal role in ensuring customer satisfaction through the smooth delivery of field services and technical support.
Operating across multiple international locations and backed by decades of expertise, our client offers innovative equipment and tailored solutions to customers worldwide. Their Hull-based site is at the heart of UK and Ireland operations, working closely with service engineers, sales teams, and product specialists across Europe.
The Role
As Service Coordinator, you will lead and support a team of both site-based and field engineers ensuring all service activities, from planned maintenance to emergency breakdowns, are delivered to the highest standards. You will also oversee local workshop operations and coordinate spare parts documentation and safety compliance. Reporting to the Regional Service Manager (Europe), this role involves regular cross-functional collaboration with teams in finance, sales, and technical support.
Key Responsibilities
- Schedule and manage the workload of remote field engineers using the FSM (Field Service Management) platform
- Support and supervise Hull-based engineers and refurbishment staff
- Organise training, site visits, and inspections, and hold regular team meetings
- Handle warranty claims and emergency breakdown responses
- Prepare quotes for service work and spare parts, following up to secure customer approvals
- Order, track, and dispatch parts and tools to job sites
- Ensure safe work practices are followed at all times, including preparing RAMS documentation
- Understand technical specifications and identify parts from manuals and diagrams
- Maintain and renew service agreements with key customers
- Provide technical advice and support before and during service visits
- Feed operational insights and NCR findings into SAP for ongoing quality improvement
About You
You will be a confident communicator and a natural organiser, able to juggle multiple priorities while keeping both customers and internal teams aligned. A background in engineering services or technical coordination is essential. We are looking for someone who has:
- 4-5 years’ experience in a similar engineering or service coordination role
- Strong technical understanding and the ability to read engineering drawings
- Experience using SAP and MS Office tools
- Fluent written and verbal English skills
- A proactive, customer-first attitude and excellent time management
- Flexibility to support urgent service demands and after-hours issues when needed
- A collaborative mindset with strong interpersonal skills
If you are interested in the above role please send your CV to (url removed).
Service Coordinator in Hessle employer: Prestige Recruitment Specialists
Contact Detail:
Prestige Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Hessle
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their products and how they operate in the feed and biofuel sector. This will help you showcase your knowledge and enthusiasm during the interview, making you stand out as a candidate.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you’ll need to juggle multiple priorities and keep everyone aligned. Role-play common interview questions with a friend or use online resources to refine your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Coordinator gig. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make it happen!
We think you need these skills to ace Service Coordinator in Hessle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in engineering services and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed service operations or supported teams in the past. We love a good story!
Show Off Your Communication Skills: Since this role requires strong communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities and how they relate to customer satisfaction and service operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Technical Skills
Since the role requires a strong technical understanding, be prepared to discuss your experience with engineering services and reading technical drawings. Bring examples of how you've successfully managed service operations or coordinated teams in the past, especially using tools like SAP and FSM platforms.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple priorities. Think of specific scenarios where you had to juggle urgent service demands or manage a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Customer-First Attitude
The company values a proactive, customer-first mindset. Be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and how you ensure alignment between customers and internal teams, as this is crucial for the Service Coordinator position.
