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- Tasks: Support fulfilment and operations teams by processing customer orders efficiently.
- Company: Leading service provider in the shipping and offshore industry.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team environment.
- Why this job: Join a dynamic team and ensure customers receive top-notch service.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Based in Hull
£30k per Annum
Monday to Friday 08.00 - 17.00 plus 1 in 4 Saturdays 08.00 - 12.00
Our client provides a best in class service to the shipping and offshore industry.
The post holder will provide administrative support to the Fulfilment and Operations teams, ensuring customer orders and operational requirements are processed in a timely and efficient manner.
The role is to ensure my client's customers receive exceptionally high levels of service whilst ensuring fulfilment and operational activities are administered accurately and efficiently.
The post holder will work closely with sales, warehouse, and operations teams to ensure orders are fulfilled correctly, on time, and in line with customer expectations.
Key responsibilities and accountabilities:- Processing fulfilment and operational orders, ensuring customer requirements are met.
- Provide customers with the highest level of service.
- Ensure all orders are processed correctly within the Finance/ERP system.
- Maintain consistent high levels of service and communication, adopting a customer-comes-first mentality.
- Take ownership of fulfilment orders and liaise with warehouse and operations teams to ensure the correct product is delivered to the right place at the right time.
- Liaise with suppliers as required to support fulfilment activity and operational requirements.
- Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
- Ensure customer and operational requests are completed in the most efficient manner by liaising with internal departments.
- Administrative paperwork management - Fulfilment Orders, Delivery Notes, Purchase Orders, Returns.
- Ensure accurate data input for orders and supplier information into the CRM/finance system.
- Ensure communication with customers and internal stakeholders is maintained at all times.
- Support and assist the operations team and other departments, using personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles.
- Ensure all work is beneficial towards group success and profitability.
- Provide departmental cross cover as required.
- Resilient, adaptable, and hard-working
- Enjoy working in a busy, fast-paced environment
- Highly organised with strong attention to detail
- Flexible and willing to support the wider team
If you are interested and meet the above criteria, please send your CV to (url removed)
Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Fulfilment Administrator employer: Prestige Recruitment Specialists
Contact Detail:
Prestige Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and offshore industry, especially those who work in fulfilment or operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their customer service ethos and think of examples from your past experiences where you’ve gone above and beyond to meet customer needs.
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight how you've managed multiple tasks or projects simultaneously. Use specific examples to demonstrate your attention to detail and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fulfilment Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fulfilment Administrator role. Highlight your experience in administrative support and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Attention to Detail: Since this role requires a strong attention to detail, include examples in your application that demonstrate your ability to manage data accurately and efficiently. We love candidates who can keep things organised!
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application to show us that you can maintain high levels of service and communication with customers and internal teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Fulfilment Administrator role. Familiarise yourself with the key responsibilities like processing orders and maintaining communication with customers and internal teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple tasks in a busy environment. Share specific examples of how you've prioritised work, maintained attention to detail, and ensured timely completion of orders in previous roles.
✨Emphasise Customer Service Experience
The job is all about providing exceptional service, so highlight any experience you have in customer-facing roles. Talk about how you've handled customer inquiries or resolved issues, and how you maintain a 'customer-comes-first' mentality in your work.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about their fulfilment processes, team dynamics, or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
