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- Tasks: Manage vehicle repair audits and provide detailed reports for clients.
- Company: Join a trusted provider in Wilmslow known for top-notch engineering services.
- Benefits: Enjoy a professional environment with opportunities for growth and skill development.
- Why this job: Be part of a team that values high-quality service and client satisfaction.
- Qualifications: Experience in automotive estimates and strong negotiation skills are essential.
- Other info: Ideal for those passionate about the commercial vehicle repair sector.
The predicted salary is between 36000 - 60000 £ per year.
This well established and trusted provider located within the wilmslow area are recruiting for their Engineering Department. The team provide engineering reports for vehicles that have been damaged. They provide 1st class service to confirm the viability of repairs completing desktop reviews and reports.
The purpose of the role is to provide an audit and reporting facility to manage and control repair costs for a broad range of clients with a diverse portfolio of products. A focus on professional and high-quality customer service is a priority., * To manage work volumes and task control on all cases
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Provide costs savings to a portfolio of clients.
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Provide technical support where required within the business.
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Ensure authorised repairs are compliant and in-line with repair guidelines.
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Provide feedback to the network division on non-compliant repairers
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To update internal systems for claims progression and operational understanding.
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Be able to prioritise workloads and professionally deal with both telephone and email queries from staff and clients, within reasonable time limits.
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Proven positive experience of working closely with repairers and clients
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Competent in automotive estimate systems
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Knowledge and experience of the commercial vehicle accident repair sector
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Experience of resolving complex customer/repairer problems or complaints
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Strong negotiating skills for rate agreement and delivery
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Ability to prioritise and plan in response to customer/business drivers
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Strong computer literacy skills
Vehicle Imaging Engineer employer: Prestige Recruitment Group
Contact Detail:
Prestige Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Imaging Engineer
✨Tip Number 1
Familiarize yourself with automotive estimate systems, as this role requires competence in them. Consider taking online courses or certifications that focus on these systems to enhance your knowledge and skills.
✨Tip Number 2
Highlight any previous experience you have in the commercial vehicle accident repair sector. Be prepared to discuss specific examples of how you've managed repair costs or improved service quality in past roles.
✨Tip Number 3
Develop strong negotiation skills by practicing scenarios where you need to reach agreements. This could involve role-playing with friends or colleagues to simulate discussions with clients and repairers.
✨Tip Number 4
Showcase your ability to prioritize workloads effectively. Think of instances where you successfully managed multiple tasks under pressure and be ready to share these experiences during your interview.
We think you need these skills to ace Vehicle Imaging Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Vehicle Imaging Engineer position. Highlight key responsibilities and required skills, such as managing work volumes, providing technical support, and ensuring compliance with repair guidelines.
Tailor Your CV: Customize your CV to reflect your experience in the automotive sector, particularly in accident repair. Emphasize any relevant roles where you managed client relationships, resolved complex issues, or worked with repairers.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to negotiate effectively. Mention specific examples of how you've provided cost savings or improved processes in previous roles.
Highlight Technical Skills: In your application, be sure to mention your proficiency with automotive estimate systems and your strong computer literacy. These are crucial for the role and will demonstrate your capability to handle the technical aspects of the job.
How to prepare for a job interview at Prestige Recruitment Group
✨Showcase Your Technical Knowledge
Make sure to highlight your experience with automotive estimate systems and your knowledge of the commercial vehicle accident repair sector. Be prepared to discuss specific examples where you've successfully managed repair costs or provided technical support.
✨Demonstrate Strong Communication Skills
Since the role involves dealing with both clients and repairers, it's crucial to showcase your ability to communicate effectively. Prepare to share instances where you resolved complex issues or complaints through clear and professional communication.
✨Emphasize Your Customer Service Focus
The company prioritizes high-quality customer service, so be ready to discuss how you've provided exceptional service in previous roles. Share examples of how you managed workloads and prioritized tasks to meet client needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you had to negotiate rates or manage non-compliant repairs, and be ready to explain your thought process and outcomes.