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- Tasks: Process sales orders and manage customer relationships with precision.
- Company: Join a dynamic internal sales team focused on exceptional customer service.
- Benefits: Enjoy a competitive salary, bonuses, and an excellent benefits package.
- Why this job: Be part of a collaborative team that values your contributions and supports your growth.
- Qualifications: Attention to detail, strong communication skills, and a proactive mindset are essential.
- Other info: Work Monday to Friday, 8.30-5pm, in a fast-paced environment.
The predicted salary is between 24000 - 42000 £ per year.
Sales Order Processor! – Irlam
Looking for a detail-oriented, highly organised individual who is passionate about delivering exceptional customer service. Looking for a Sales Order Processor to join a dynamic internal sales team! This is a fantastic opportunity to play a key role in ensuring smooth and efficient order management while supporting our valued customers and account teams.
Key Responsibilities:
- Accurately process sales orders and manage the order book from start to finish.
- Coordinate with purchasing to confirm and communicate delivery dates to customers.
- Ensure order specifications and pricing are correct and proactively monitor delivery schedules.
- Collaborate with Account Managers to prepare and issue quotations and sales forecasts.
- Track sales performance against budget and support the creation of sales budgets and projections.
- Follow up on annual contract and account visit actions, including pricing, logistics, and special projects.
- Manage sample requests, ensuring stock availability and timely responses.
- Process and resolve customer complaints, tracking outcomes to ensure satisfaction.
- Provide technical data and certification documents to customers as needed.
- Advise customers on Incoterms and export documentation such as EUR-1.
- Report directly to the Supervisor of Internal Sales and work closely with cross-functional teams.
Ideal Candidate:
- Excellent attention to detail and strong organisational skills
- Great communication and customer service abilities
- A proactive mindset with the ability to work independently and within a team
- Experience in sales order processing or a similar customer support role is a plus
- Comfortable handling multiple tasks and working in a fast-paced environment
If you thrive on keeping things running smoothly, enjoy supporting customer relationships, and want to be part of a collaborative, supportive team — we’d love to hear from you!
Monday – Friday 8.30-5pm
Salary £30,000 plus bonus
Excellent benefits package.
If you have the skills required for the role, then please apply with your CV!!
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Sales Order Processor employer: Prestige Recruitment Group
Contact Detail:
Prestige Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor
✨Tip Number 1
Familiarise yourself with the sales order processing software commonly used in the industry. Being knowledgeable about these tools can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer complaints and inquiries. Practising how to articulate solutions clearly can help you demonstrate your customer service abilities during any discussions with us.
✨Tip Number 3
Research common Incoterms and export documentation processes. Understanding these terms will not only prepare you for the role but also show us that you're proactive and serious about contributing to our team.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for your interview with us.
We think you need these skills to ace Sales Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales order processing or customer support. Emphasise your attention to detail and organisational skills, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive mindset. Mention specific examples of how you've successfully managed orders or resolved customer complaints in the past.
Highlight Relevant Skills: In your application, clearly outline your communication abilities and experience with sales performance tracking. If you have knowledge of Incoterms or export documentation, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the Sales Order Processor role.
How to prepare for a job interview at Prestige Recruitment Group
✨Showcase Your Attention to Detail
As a Sales Order Processor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities. Share how you manage multiple tasks and prioritise effectively, especially in fast-paced environments. Consider mentioning any tools or methods you use to stay organised.
✨Highlight Your Customer Service Experience
Exceptional customer service is key for this position. Prepare to talk about situations where you successfully resolved customer complaints or went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Sales Processes
Understanding the sales order processing cycle will give you an edge. Brush up on relevant terminology, such as Incoterms and export documentation, so you can confidently discuss these topics during the interview.
