At a Glance
- Tasks: Manage pensions administration and deliver outstanding service to clients and partners.
- Company: Respected pensions provider in Liverpool with a collaborative culture.
- Benefits: Salary between £26,000 - £32,000, comprehensive benefits, and career development opportunities.
- Other info: Dynamic work environment with genuine opportunities for career growth.
- Why this job: Join a growing team and make a real impact in the pensions sector.
- Qualifications: Experience in pensions or financial services, strong communication, and problem-solving skills.
The predicted salary is between 26000 - 32000 £ per year.
Location: Liverpool, Merseyside
Salary: £26,000 - £32,000 + Benefits
Are you an experienced pensions or financial services administrator looking for your next challenge? We're recruiting on behalf of a well-established specialist pensions provider in Liverpool who is looking to add a Pension Operations Administrator to their growing team. This is an excellent opportunity to join a respected organisation where you'll play a key role in delivering outstanding service to pension scheme members, financial advisers and investment partners.
The Role
You’ll be responsible for managing a varied workload, ensuring cases are processed accurately and within agreed service levels while maintaining excellent customer service and regulatory standards. Key responsibilities include:
- Processing pensions administration and customer requests via phone, email and correspondence.
- Supporting the onboarding and ongoing review of financial advisers and investment providers.
- Managing adviser changes, invoices and information requests.
- Investigating and resolving customer complaints and handling Data Subject Access Requests.
- Identifying vulnerable customers and escalating cases where appropriate.
- Ensuring all work complies with internal procedures, SLAs, KPIs and regulatory requirements.
- Building positive relationships with customers and external stakeholders.
About You
We’re looking for someone who has:
- Previous experience within the pensions industry or financial services.
- Excellent attention to detail and organisational ability.
- Confident communication skills, both written and verbal.
- Good working knowledge of Microsoft Office.
- The ability to prioritise workloads in a fast‑paced environment.
- A proactive approach with strong problem‑solving skills.
What's on Offer?
Salary of £26,000 - £32,000 depending on experience. A supportive and collaborative working environment. Genuine opportunities for career development within the pensions sector. Comprehensive benefits package. Liverpool-based office with a well-established and growing business.
If you’re looking to build a long-term career within pensions and financial services, we’d love to hear from you. Apply today for a confidential discussion.
Pension Operations Administrator in Liverpool employer: Prestige Recruitment Group
Join a well-established specialist pensions provider in Liverpool, where you will thrive in a supportive and collaborative work environment. With a focus on employee growth and a comprehensive benefits package, this organisation offers a meaningful career path in the pensions sector, allowing you to make a real impact while delivering outstanding service to clients and stakeholders.
Contact Details:
Prestige Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pension Operations Administrator in Liverpool
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like Prestige Recruitment Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Pension Operations Administrator in Liverpool
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Prestige Recruitment Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Prestige Recruitment Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Prestige Recruitment Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Prestige Recruitment Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Prestige Recruitment Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Prestige Recruitment Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
