Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support private patients with exceptional service throughout their medical journey.
- Company: Join a dynamic healthcare team dedicated to high-quality patient care.
- Benefits: Competitive salary, excellent package, and a chance for permanent employment.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Experience in a medical setting and strong communication skills are essential.
- Other info: Full-time role in Cheadle with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Private Patient Advisor – 12 month fixed term contract. To apply you must be able to commit to a 12 month FTC with a view of going permanent. This role requires 5 days working in the clinic office in Cheadle, NO HYBRID. We are seeking a professional and personable Private Patient Advisor to join a healthcare team. The successful candidate will act as the primary point of contact for private patients, providing exceptional customer service and tailored support throughout their medical journey. This role offers an excellent opportunity for individuals with medical patient experience to contribute to a high-quality healthcare experience in a dynamic environment. The position offers a fantastic salary and package and is suitable for those who are organised, empathetic, and committed to delivering outstanding service.
Responsibilities
- Patient Relationships: Build outstanding rapport with patients. You will play a pivotal role in building trust and giving advice. You must be able to demonstrate compassion and understanding when addressing the concerns or emotional needs of patients.
- Patient Communication: Skilled at managing high volumes of incoming enquiries via multiple channels. Give timely, professional, and courteous responses to phone calls and emails regarding services, prices, procedures and general enquiries.
- Team Collaboration: Attend regular team meetings and positively contribute with innovative ideas for continuous improvement to the services and processes.
- Patient Information: Collect and verify patient information, manage data according to internal regulations and GDPR, ensuring confidentiality is always maintained.
Requirements
- Medical or healthcare setting experience with experience in supporting patients throughout their medical journey; exceptionally empathetic with a passion for patient service.
- Excellent communication skills with the ability to build rapport with patients from day one; ability to multi-task and be self-motivated; compassion, tenacity, and resilience.
- Highly experienced in IT and IT systems; first class organisational skills; ability to prioritise workload; positive can-do attitude.
Please apply if you are interested and meet the above criteria.
Private Patient Advisor - FTC in Cheadle employer: Prestige Recruitment Group
Contact Detail:
Prestige Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Advisor - FTC in Cheadle
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with patients, it's crucial to convey empathy and professionalism. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Private Patient Advisor - FTC in Cheadle
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your genuine passion for patient service. Share experiences where you've gone above and beyond to support patients, as this will resonate with our commitment to exceptional care.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in medical or healthcare settings. We want to see how your skills align with the role of a Private Patient Advisor, so don’t hold back!
Be Professional Yet Personable: Remember, we’re looking for someone who can build rapport with patients. Use a friendly tone in your application while maintaining professionalism. This balance is key to showing us you’re the right fit for our team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right hands!
How to prepare for a job interview at Prestige Recruitment Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Private Patient Advisor role. Familiarise yourself with the responsibilities and requirements listed in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Empathy
Since this role requires a high level of empathy and compassion, prepare examples from your past experiences where you’ve successfully supported patients or clients. Highlight how you built rapport and addressed their concerns, as this will demonstrate your suitability for the position.
✨Practice Communication Skills
As a Private Patient Advisor, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment, focusing on how you would handle patient inquiries and concerns.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, patient care processes, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
