At a Glance
- Tasks: Lead a team while appraising luxury items and delivering top-notch customer service.
- Company: Join Prestige Pawnbrokers, a leading luxury asset lender featured on Channel 4's Posh Pawn.
- Benefits: Enjoy competitive salary, employee discounts, ongoing training, and career progression.
- Other info: Work with prestigious brands like Rolex, Cartier, and Chanel in a supportive team.
- Why this job: Combine your passion for luxury with leadership in a dynamic retail environment.
- Qualifications: Experience in pawnbroking or luxury retail with strong leadership skills.
The predicted salary is between 28000 - 30000 £ per year.
Full-Time | On-Site
Prestige Pawnbrokers, one of the UK's leading luxury asset lenders and retailers, is looking for an experienced
Store Assistant Manager & Pawnbroking Appraiser to join our Richmond branch.
Featured on Channel 4's Posh Pawn, we specialise in luxury watches, fine jewellery, designer handbags and other high-value assets.
This is an exciting opportunity for someone with experience in pawnbroking, luxury retail or jewellery who is ready to combine expert appraisal skills with store leadership.
About the Role
Location
- George Street, Richmond, Greater London
- Full-Time | On-Site
Working alongside the Branch Manager, you'll help oversee the day-to-day running of the store while delivering exceptional customer service and carrying out expert valuations of luxury assets.
You'll lead by example, support and motivate the team, drive commercial performance and ensure the branch operates efficiently and compliantly.
- What You’ll Be Doing
- Appraise luxury watches, jewellery, diamonds, designer handbags and other high-value assets.
- Support the Branch Manager with the day-to-day operation of the branch.
- Deliver exceptional customer service and build lasting customer relationships.
- Coach and motivate the team to achieve sales, lending and customer service targets.
- Assist with staff training, branch performance and operational excellence.
- Support opening and closing procedures, cash management, compliance and security.
- Promote luxury retail sales and identify opportunities to grow the business.
- Ensure company policies, AML regulations and operational standards are consistently met.
About You
You’ll have experience in pawnbroking, luxury retail, jewellery, watches or another valuation-led environment , together with strong leadership skills and a passion for delivering outstanding customer service.
Experience working with luxury brands such as
Rolex, Cartier, Hermès, Chanel, Patek Philippe and Tiffany & Co.
would be an advantage.
What We Offer
- Competitive salary plus performance incentives
- Employee discounts on luxury products
- Ongoing training and career development
- Opportunities for progression within a growing business
- Work with some of the world's most prestigious luxury brands
- A supportive and knowledgeable team environment
- #J-18808-Ljbffr
Store Assistant Manager & Appraiser employer: Prestige Pawnbrokers - Posh Pawn
Prestige Pawnbrokers is an exceptional employer, offering a dynamic work environment in the heart of Richmond, where you can thrive in the luxury retail sector. With competitive salaries, performance incentives, and a strong focus on employee development, you'll have the opportunity to grow your career while working with some of the world's most prestigious luxury brands. Join a supportive team that values outstanding customer service and fosters a culture of excellence and collaboration.
Contact Details:
Prestige Pawnbrokers - Posh Pawn Recruitment Team
