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- Tasks: Lead a new branch, ensuring quality home care services and compliance with regulations.
- Company: Join Prestige Nursing & Care, a caring brand celebrating 80 years of service.
- Benefits: Enjoy competitive salary, 28 days leave, birthday off, and wellness support.
- Why this job: Make a real impact in people's lives while growing in a supportive environment.
- Qualifications: Proven leadership in health and social care, with strong business acumen.
- Other info: Flexible hours and a commitment to equality and diversity in the workplace.
The predicted salary is between 36000 - 54000 £ per year.
Job title: Registered Branch Manager
Location: Eastbourne
Hours: Monday to Friday 9am – 5pm as well as on call responsibilities to be arranged in branch.
Pay: £45,000 per annum
People are at the very heart of Prestige Nursing & Care, and we want to make life better for them. As a Registered Branch Manager, you\’ll grow and develop in an exciting franchise business that puts people at the centre of everything we do. Prestige Nursing & Care has provided home care for more than 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist home care services to our clients and our communities.
Due to the current changes within our organisation and becoming a Franchise organisation, we are looking for a dynamic and independent professional with solid operational experience and a flexible, enthusiastic, and can-do attitude to manage our Eastbourne location. You will be leading and supporting your team in ensuring that key business and compliance targets are met. You will be responsible for developing your team to meet all demands and ensure continued success.
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
MAIN RESPONSIBILITIES
Be CQC registered for the branch
Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
To assess branch performance against weekly and monthly targets
Achieve and maintain Registered Manager status
Ensure compliance with ISO and all legislative requirements
Maintain accurate records
Manage all branch level complaints
Manage a team of Field Care Supervisors
Provide reports to Regional Managers/Head Office as and when required
Identify training and development needs for all branch staff
Presenting to prospective new clients
Maintaining great relationships with existing clients
Key account management
Advising on pay rate changes
Ensure the effective placement of staff to meet client needs
Manage the accurate processing of weekly timesheets via Webroster
On call duties as arranged locally
GENERAL RESPONSIBILITIES
Occasionally support with the day-to-day responsibilities of the team when required
Be a champion for internal customer service
Do any other reasonable things your manager needs you to do
KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE
Confident in promoting the branch
Self-motivated
Computer literate
A passion for managing and driving excellence
Excellent organisational skills
Excellent leadership qualities A commitment to equal opportunities and diversity
Symmetry between personal and organisational values
Demonstrates the behaviours associated with Prestige Nursing & Care values
Your benefits will include:
Competitive salary.
28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years\’ service.
An additional paid day off for your birthday.
Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
Annual leave purchase (ALP) scheme to provide more time off during the year.
Cycle benefit scheme to support healthier more sustainable travel choices.
Blue Light Card & Health Service Discounts to help save money on your spending.
Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
Career development and training to help you achieve your potential.
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.
As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.
All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.
We reserve the right to close this position early.
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Registered Branch Manager employer: Prestige Nursing
Contact Detail:
Prestige Nursing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Branch Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the social care sector. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and quality service delivery.
✨Tip Number 2
Network with professionals in the health and social care industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Registered Branch Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of Prestige Nursing & Care. Think of specific examples where you've successfully led teams or implemented change in previous roles.
✨Tip Number 4
Research Prestige Nursing & Care thoroughly. Understand their mission, values, and community involvement so you can articulate how you would contribute to their goals as a Registered Branch Manager.
We think you need these skills to ace Registered Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in health and social care, particularly any leadership roles. Emphasise your track record in managing services and achieving compliance with regulatory standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the values of Prestige Nursing & Care. Mention specific examples of how you've led teams and improved service delivery in previous positions.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Registered Branch Manager role, such as business acumen, budget control, and knowledge of clinical operations. Use keywords from the job description to align your application with their needs.
Showcase Your Commitment to Values: Demonstrate your commitment to equality, diversity, and inclusion in your application. Share experiences where you have promoted these values in your previous roles, as they are important to Prestige Nursing & Care.
How to prepare for a job interview at Prestige Nursing
✨Understand the Company Values
Before your interview, take some time to research Prestige Nursing & Care's values and mission. They prioritise compassion and quality care, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As a Registered Branch Manager, strong leadership is crucial. Prepare examples from your past experiences where you successfully led a team or implemented change, highlighting your inclusive and supportive style.
✨Demonstrate Industry Knowledge
Familiarise yourself with current trends and regulations in the health and social care sector. Be ready to discuss how these factors influence service delivery and compliance, showcasing your expertise in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to client concerns or team management, and outline how you would handle them effectively.
