Recruitment and Onboarding Coordinator

Overview

Job title – Recruitment and Onboarding Coordinator

Location – Banbury

Hours – Part time, 20 hours

Salary – £13,530 for 20 hours (£23,677 pro rata)

People are at the very heart of Prestige Nursing & Care, and we want to make life better for them. As a Recruitment and Onboarding Coordinator, you’ll grow and develop in an exciting franchise business that puts people at the centre of everything we do. Prestige Nursing & Care has provided home care for more than 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist home care services to our clients and our communities.

The role of the Recruitment and Onboarding Coordinator is to promote Prestige Nursing & Care, ensuring full compliance with quality, regulatory and legislative standards. The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current social care sector conditions and trends.

What you will do

• Lead and coordinate the recruitment, selection, and onboarding of care staff for the Banbury branch.
• Ensure staffing levels support safe and effective care delivery, while maintaining compliance with all relevant regulatory and quality standards.
• Build relationships with the local community and ensure timely and efficient recruitment and onboarding.
• Be responsible for coordination of training delivery to ensure all new care staff are fully prepared to begin work safely and competently.

Core responsibilities

• Manage the end-to-end recruitment process from advertising to offer stage.
• Liaise with the Deputy Branch Manager and Registered Manager to assess staffing needs and prioritise recruitment efforts.
• Write and post engaging job adverts across various platforms.
• Source candidates through job boards, social media, referrals, and community outreach.
• Attend local job fairs and community events to promote the branch as an employer of choice.
• Conduct pre-screening assessments where required.
• Conduct interviews, assessing candidates for values alignment, skills, and suitability for care roles.
• Maintain regular communication with candidates throughout the recruitment process.
• Manage onboarding activities including DBS checks, reference collection, right-to-work verification, and ID/documentation collation.
• Ensure all compliance documentation is complete and up to date in line with CQC and ISO standards.
• Schedule inductions and ensure candidates are supported through to their first shift.
• Maintain accurate digital and physical records using internal systems.
• Track progress against recruitment KPIs and report weekly to the Branch Manager.
• Support wider branch team with administrative tasks related to new starters.
• Champion a culture of compliance and continuous improvement in recruitment practices.
• Provide holiday/sickness cover as required and support ad hoc operational needs, which may include care visits.
• Contribute to continuous improvement in recruitment and onboarding processes.
• Coordinate training delivery for new starters.

Accountabilities

• Timely recruitment of quality care staff – ensure care roles are filled promptly with suitable, values-aligned candidates to maintain safe staffing levels and continuity of care.
• Full compliance with onboarding and regulatory requirements – deliver 100% compliance for all new starters through robust onboarding processes, including DBS checks, Right to Work documentation, and training, in line with CQC and ISO standards.
• Effective coordination of induction training
• Positive candidate experience and retention support – maintain regular candidate communication throughout the recruitment and onboarding journey, ensuring a smooth, supportive experience that encourages retention.
• Community engagement and brand visibility – proactively represent the branch at local job fairs and outreach events to build candidate pipelines and raise awareness of Prestige Nursing & Care as an employer of choice.

What we are looking for

Essential

• Good level of general education (e.g. GCSEs or equivalent)
• Excellent customer service and communication skills, and friendly and professional manner
• Strong administrative and organisational skills
• Previous experience in recruitment, HR or administration
• Able to meet deadlines and sudden changes in an organised manner
• High levels of attention to detail, and the ability to handle sensitive and confidential information
• Competent in Microsoft Office (Word, Outlook, Excel)
• Adaptability
• Excellent communication, and interpersonal skills.
• Proven experience in taking initiative and acting independently without direction.

Desirable

• Experience of or motivation to work in the health & social care sector
• Experience managing end-to-end recruitment and onboarding processes
• Experience delivering excellent customer service in a fast-paced environment
• Commitment to improve and identify areas of opportunity for self-development.
• Driver with access to own vehicle.
• Able to work unsocial hours when required
• Strong understanding of safe recruitment practices (e.g. DBS, Right to Work, GDPR)
• Knowledge of CQC and ISO standards

Benefits

• Competitive salary.
• 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service.
• An additional paid day off for your birthday.
• Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
• Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
• Annual leave purchase (ALP) scheme to provide more time off during the year.
• Cycle benefit scheme to support healthier more sustainable travel choices.
• Blue Light Card & Health Service Discounts to help save money on your spending.
• Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
• Career development and training to help you achieve your potential.

In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

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