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- Tasks: Plan and organise care for clients, ensuring their needs are met daily.
- Company: Join Prestige Nursing & Care, a leading home care provider with 80 years of experience.
- Benefits: Enjoy competitive salary, 28 days leave, birthday off, and wellness support.
- Other info: Dynamic role with opportunities for learning and development in a friendly team.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Looking for organised, self-motivated individuals with a passion for care.
The predicted salary is between 19100 - 25000 £ per year.
Location: Eastbourne
Salary: £23,100 per annum
Hours: Full time, Monday – Friday. 9am-5pm. Contractually obligated to; One weekday evening on call per week (included in salary). One weekend per month (paid in addition to salary).
People are at the very heart of Prestige Nursing & Care, and we want to make life better for them. As a Care Planner, you’ll grow and develop in an exciting business that puts people at the centre of everything we do. Prestige Nursing & Care has provided home care for 80 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
Your role at Prestige Nursing & Care:
We are looking for a dynamic Care Planner with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our Eastbourne team. You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met. As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
The role of Care Planner is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.
Responsibilities:
- Ensuring that all client visits are covered on a daily basis.
- Organise Quality Visits for the Field Care Supervisors & Field Care Managers.
- Liaise with Branch Nurses to support the assessments, training, and competencies of Complex Packages.
- Provide excellent customer service levels to internal and external users of the business.
- Ability to liaise with a variety of healthcare professionals, social workers, and case managers.
- Ensure compliance with all office systems and procedures.
- Take ownership of area and work in collaboration with the other care planners to ensure care is covered.
- Communicate with our frontline colleagues regarding changes relating to client’s needs.
- Maintaining great relationships with existing clients and colleagues.
- Identify new business opportunities to support growth with the Branch Manager.
- Work in cooperation with members of multi-disciplinary health teams so as to maximise opportunities for clients care needs.
- Ensure the effective placement of frontline colleagues to meet client needs.
- Prepare ad hoc reports as and when required.
- The role is branch based but may require some travel to other branches/sites to meet the needs of the business.
General Responsibilities:
- Support with the day-to-day responsibilities of the team when required.
- Be confident in using initiative when lone working.
- Be a champion for internal customer service.
- Do any other reasonable things your manager needs you to do.
Skills and qualifications we’re looking for:
- Confident in promoting the branch.
- Self-motivated.
- Computer literate.
- A passion for managing and driving excellence.
- Excellent organisational skills.
- Understands target setting and performance.
- The role requires a pro‑active response to building key relationships.
- An eye for detail is essential as is knowledge of current market conditions and trends.
- Ability to manage change.
- A commitment to equal opportunities and diversity.
- Symmetry between personal and organisational values.
- Demonstrates the behaviours associated with Prestige Nursing & Care values.
What we offer:
- Competitive salary.
- 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service.
- An additional paid day off for your birthday.
- Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
- Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
- Annual leave purchase (ALP) scheme to provide more time off during the year.
- Cycle Benefit Scheme to support healthier more sustainable travel choices.
- Blue Light Card & Health Service Discounts to help save money on your spending.
- Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
- Career development and training to help you achieve your potential.
About your next employer:
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year. Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference.
We reserve the right to close this position early.
Care Planner in Eastbourne employer: Prestige-Nursing-
Contact Detail:
Prestige-Nursing- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Planner in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, especially those connected to Prestige Nursing & Care. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Care Planner roles. Think about how your skills match what they’re looking for, and be ready to share examples of your planning and rostering experience.
✨Tip Number 3
Show your passion for care! During interviews, let your enthusiasm for helping others shine through. Talk about why you want to work with Prestige Nursing & Care and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Care Planner in Eastbourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Planner role. Highlight your planning and rostering experience, and show us how your skills align with our values at Prestige Nursing & Care.
Show Your Passion: We want to see your enthusiasm for care and customer service! Share examples of how you've gone the extra mile in previous roles, and let us know why you're excited about joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills that match the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Prestige-Nursing-
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Planner inside out. Familiarise yourself with the responsibilities listed in the job description, especially around planning, rostering, and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Care Planner, you'll be working closely with clients and healthcare professionals. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to communicate effectively and work collaboratively, which is key for this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle situations like last-minute changes in client needs or managing multiple priorities. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.