Complex Care Nurse in Shrewsbury)

Job Title: Complex Care Nurse (office based)

Location: Shrewsbury

Salary: £21.00 per hour

Hours: Bank Nurse/0 hours. Monday to Friday availability to meet demands of the branch. Some flexibility needed in unsocial hours to cover the needs of the branch. Office Based with some travel to clients.

Key Benefits

• Competitive salary.
• Holiday pay accrual at 12.07% of your pay (equivalent of 28 days per year).
• An additional paid day off for your birthday.
• Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
• Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
• Annual leave purchase (ALP) scheme to provide more time off during the year.
• Cycle to work scheme to support healthier more sustainable travel choices.
• Blue Light Card & Health Service Discounts to help save money on your spending.
• Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
• Career development and training to help you achieve your potential.

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.

Prestige Nursing & Care has provided home care for 80 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Our services span the generations across a number of environments:

• Adults of all ages, including the elderly and frail, based in their own homes and community setting.
• Babies, children and young adults in and outside of the home setting i.e. at school, college, social activities and play.

We offer complex nursing care, led by an experienced registered nurse, managed by the office-based Complex Care Nurse and provided in the client\’s own home or community setting and delivered by professional nurse, carers or support colleagues. Our client needs, which vary, mainly arise from physical disability, long term conditions, neurological impairment, sensory impairment, learning disability and autism and mental health issues. We work in partnership and collaborate with those health-care professionals already involved; we value the importance of integrated and joined-up care provision. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

We are looking for a dynamic, resourceful and independent professional with solid nursing experience as an Adult, Child or Dual Qualified Nurse, that is flexible, enthusiastic, and has a can‑do attitude to join our clinical team supporting both adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high‑quality complex care to all clients in their own homes and/or community settings.

Purpose of the Job

The Complex Care Nurse is an office-based role that is an integral part of the excellent care delivery Prestige Nursing & Care provide to our adult and child social care clients.

The Complex Care Nurse must possess strong clinical knowledge and expertise to provide our professional carers with thorough training, assessment and supervision to enable evidence based clinical care for our clients.

The role will manage a client caseload whilst collaborating with stakeholders and other healthcare services to ensure the specialised care is delivered to the highest possible standard. The role will support adults and children in their own homes and/or community settings.

Key Responsibilities

• To be accountable for and lead on the clinical components of care delivery.
• Support in the assessment, mobilisation and implementation of complex care clients to support with business growth.
• To regularly risk assess individual client needs.
• Provide evidence based clinical expertise and advice relating to care‑planning and delivery across the pathway and evaluate outcomes.
• Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload.
• To act as a role model and leader for all members of staff.
• To facilitate and deliver an ongoing programme of clinical knowledge/skills‑training and competency assessments to non‑registered members to enable them to competently deliver care with minimal supervision.
• To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community.
• Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load.
• Drive best practice in order to ensure high quality care.
• Promote compliance and adherence to internal policies and standards.
• Keep up with national standards and requirements surrounding clinical services.
• Assist the branch in identifying best practice in regard to client\’s complexity to ensure delivery of safe and high‑quality care.
• Commitment to improving client/family experience at every step of the care pathway.
• Identify, develop and maintain new business streams to support with growth of clinical services.

Person Specification

• Registered Nurse with NMC with active PIN.
• Minimum 2 years clinical nursing experience including community or hospital setting.
• Management of clinical risk management and individualised, person‑centred care planning.
• Experience of safeguarding adults and children.
• Effective communication skills – verbal and written.
• Ability to work on own initiative as well a part of a team – self‑motivated.
• Effective people management skills.
• Ability to negotiate, influence, escalate and seek advice.
• Excellent IT and presentation skills.
• Demonstrate knowledge of the theory and application of clinical governance E.
• Ability to work autonomously and with initiative.
• Can‑do approach.
• Ability to work independently and within a team.
• Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible.
• Demonstrate good leadership skills.
• A commitment to equal opportunities and diversity.
• Symmetry between personal and organisational values.
• Recognised teaching qualification/experience.
• Evidence of developing policy, guidelines and managing resources.
• Coaching and mentoring skills, teaching qualification.
• Evidence of success in leading/managing significant and sustained change.

Please note:

You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year.

Prestige Nursing & Care follows safer recruitment best practice for all appointments and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way.

Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference. We reserve the right to close this position early.