Care Coordinator

Join Our Passionate Team

Are you a proactive, organised, and compassionate care professional ready to take the next step in your career? At Prestige Nursing & Care Chichester, we put people at the heart of everything we do. We are looking for a dedicated Care Coordinator to play a key role in ensuring the safe, effective, and high-quality delivery of care to our clients.

With over 80 years\’ experience in the home care sector, Prestige Nursing & Care is a trusted provider of personalised and specialist care services. We are proud of our commitment to making life better for our clients, colleagues, and the communities we serve.

The RoleAs a Care Coordinator, you will be central to the day-to-day running of the Chichester branch. You will support service delivery, maintain continuity of care, and work closely with clinical and operational teams to meet both care quality and business objectives. This role suits someone who thrives in a fast-paced, people-focused environment.

Key RelationshipsInternal

Branch team

Regional Manager

Business Development Manager

Recruitment Consultant

External

Clients and families

Healthcare professionals and social workers

Case managers and external service providers

Key Responsibilities

Ensure all client visits are covered daily

Prepare and maintain rotas at least four weeks in advance

Coordinate quality visits for Field Care Supervisors and Managers

Liaise with Branch Nurses on complex care, assessments, training, and competencies

Deliver excellent customer service to clients and colleagues

Communicate care plan updates and rota changes clearly

Allocate care staff based on skills, preferences, and client needs

Maintain accurate records and ensure compliance with systems and procedures

Build and maintain strong relationships with clients and frontline teams

Identify local business development opportunities with the Branch Manager

Participate in the on-call rota, including 1:4 weekend cover

Support neighbouring branches when required

Prepare reports and support day-to-day branch operations

Key Accountabilities

Safe and effective rota management

Strong, positive working relationships

Clear and timely communication

Consistent, person-centred service delivery

Essential Criteria

Proactive, solution-focused approach

Strong communication and organisational skills

Previous experience in care coordination or care planning

Ability to work independently and as part of a team

Commitment to equality, diversity, and inclusion

Desirable

Full UK driving licence and access to a vehicle

Confidence promoting services to stakeholders

Passion for continuous improvement

Our Values

Care made better – Compassionate care for clients and colleagues

Quality made better – High standards of dignity, respect, and safety

Life made better – Exceptional people delivering exceptional care

What We Offer

Competitive salary

£750 welcome bonus

28 days\’ annual leave (including bank holidays), increasing with service

Additional paid day off for your birthday

Flexible, family‐friendly policies

Recognition and reward programmes

Annual Leave Purchase Scheme

Cycle to Work Scheme

Blue Light Card & Health Service discounts

Health cash plan – claim up to £1,000 per year

24/7 GP access and confidential Employee Assistance Programme

Full clinical induction and bespoke complex care training

Ongoing CPD and clear career progression

About UsPrestige Nursing & Care has been delivering high-quality care for over 80 years. We follow safer recruitment practices, including enhanced DBS checks, employment references, and right-to-work verification.

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