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- Tasks: Support the Branch Manager and ensure smooth office operations in a care environment.
- Company: Join Prestige Nursing & Care, a leader in personalised home care for over 80 years.
- Benefits: Competitive salary, 28 days annual leave, birthday off, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your career in a supportive team.
- Qualifications: Care experience, strong organisational skills, and a proactive attitude are essential.
- Other info: Flexible working culture with opportunities for learning and growth.
The predicted salary is between 23500 - 26500 £ per year.
Job title: Branch Administrator
Location: Banbury
Hours – Part time, 20 hours
Salary – £13,530 for 20 hours (£23,677 pro rata)
Care experience is required for this role
People are at the very heart of Prestige Nursing & Care, and we want to make life better for them. As a Branch Administrator, you’ll grow and develop in an exciting franchise business that puts people at the centre of everything we do. Prestige Nursing & Care has provided home care for more than 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist home care services to our clients and our communities.
We are looking for a dynamic and independent professional with solid care experience and a flexible, enthusiastic, and can-do attitude to join the Banbury Branch as a Branch Administrator. You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met around key requirements such as recruitment processes, onboarding processes, training bookings and compliance paperwork.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile, and flexible working culture.
The success of this role will be measured by:
- Business KPI targets are achieved
- Effective management of Branch Administration processes
- Management of the office organisation including ordering and implementation of systems for filing and archiving.
- Forming strong relationships with the care colleagues.
As a Branch Administrator, your responsibilities will include:
- Answering calls, directing calls
- Booking training
- Supporting carer compliance
- Filing and office organisation
- Stationery ordering
- Archiving
- Maintain agreed schedules within agreed targets
- Maintain accurate records
- Maintaining great relationships with existing clients and carers
- Prepare ad hoc reports as and when required
- Recruitment processes are scheduled and managed
- Supporting with the onboarding and compliance of new carer colleagues
Accountabilities:
- Arranging interviews for new carer colleagues including pre-interview calls to confirm attendance.
- Managing the onboarding process for all new carer colleagues to ensure a smooth transition through the progress monitor.
- Ensure all filing is complete to support a clear desk policy within the Branch.
To be a successful as Branch Administrator, you will be/have:
- Confident in promoting the branch
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills
- Understands target setting and performance
- The role requires a pro-active response to building key relationships
- An eye for detail is essential as is knowledge of current market conditions and trends
- Ability to manage change
Your benefits will include:
- Competitive salary.
- 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service.
- An additional paid day off for your birthday.
- Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
- Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
- Annual leave purchase (ALP) scheme to provide more time off during the year.
- Cycle benefit scheme to support healthier more sustainable travel choices.
- Blue Light Card & Health Service Discounts to help save money on your spending.
- Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
- Career development and training to help you achieve your potential.
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.
As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.
All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.
We reserve the right to close this position early.
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Branch Administrator employer: Prestige Nursing
Contact Detail:
Prestige Nursing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry and let them know you're on the lookout for a Branch Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Prestige Nursing & Care, understand their values, and think about how your care experience aligns with their mission. Practise answering common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Prestige Nursing & Care.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Show Your Care Experience: Make sure to highlight your care experience in your application. We want to see how your background aligns with our mission of providing high-quality, personalised care services.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. This shows us you’re genuinely interested in the Branch Administrator role.
Be Organised and Detail-Oriented: Since the role involves a lot of administration, demonstrate your organisational skills in your application. Use clear formatting and check for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Prestige Nursing
✨Know Your Care Experience
Make sure you can clearly articulate your care experience during the interview. Think about specific examples where you've made a positive impact on clients or colleagues, as this will show your passion for the role and the industry.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities of a Branch Administrator. Be prepared to discuss how your skills align with tasks like managing compliance paperwork and supporting recruitment processes.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. This could include anything from filing systems to scheduling training sessions.
✨Build Rapport with Interviewers
Remember, forming strong relationships is key in this role. During the interview, be friendly and approachable. Ask questions about the team and the branch culture to demonstrate your interest in building connections with future colleagues.
