At a Glance
- Tasks: Lead a team to provide high-quality care and support to clients in the community.
- Company: Join Prestige Nursing & Care, a leader in home care for over 75 years.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and professional development.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care management and strong communication skills are essential.
The predicted salary is between 29000 - 29000 € per year.
Location: Angus Branch with community work
Hours: Full Time Mon-Fri - plus on call duties
Salary: £29,000 per annum
On call as per the needs of the branch – during the hours of Monday to Friday 6am to 9am and 5pm-10:30pm and Saturday and Sunday 6am to 10:30pm.
We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.
Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
We are looking for a dynamic and independent professional with solid care experience and a flexible, enthusiastic and can-do attitude to join the Angus Team as a Field Care Manager working in the Angus branch supporting our clients.
The success of this role will be measured by:
- Understanding the market sector and services/products that Prestige provides
- Willingness to learn
- Committed to delivering the service to the highest standard, ensuring compliance
- Excellent communication and presentation skills
- Effective time management and organisational skills
Key Relationships:
- Internal contacts: Fellow carer assistants, Field Care Supervisors, Recruitment Consultant, Care Planner, Branch Manager
- Reports to: Registered Branch Manager
- External contacts: Clients, Next of Kin, Family members, DRs, Nurses, Occupational Therapists, Other Health Professionals
Main responsibilities:
- To undertake domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service (or within 2 working days in exceptional circumstances) with regard to the potential risks to service users and workers associated with delivering the package of care, and to ensure that the assessment is updated annually or following any significant change, whichever is sooner.
- For individuals who are self-funding, undertake a care needs assessment appropriate to the level of support requested including risk and manual handling assessment.
- To maintain an effective system in consultation with the Care Planner and Branch Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuous basis, ensuring that all service users and their carers are consulted about the care service including: At least one quality monitoring telephone call to all service users quarterly to monitor the performance of care workers. At least 4 spot checks annually on care workers attending client/service user domiciliary care assignments to monitor the performance of the care workers and the outcome of the care service. Attend Social Services client reviews as required within service specifications.
- To meet domiciliary care workers annually to conduct an overall appraisal of their standard of performance identifying training and development needs and keeping written records of the content and outcome of each appraisal.
- To facilitate quarterly team meetings for care workers and to prepare an agenda and maintain minutes from the meetings.
- To manage a Team of Field Care Supervisors with daily duties.
- To assist the Care Planner and Branch Manager with the delivery of a carer assistants development and training programme to ensure members are able to fulfil and meet the changing needs of clients and service users.
- To assist the Care Planner and Branch Manager within a recruitment programme to build capacity and ensure contingency within the service.
- To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.
- Act appropriately in emergency situations, reporting incidents whilst respecting client/service user’s sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance e.g. GP/District Nurse/Emergency Services.
- To apply good practice and report any/all suspicion of abuse of any kind in accordance with procedure and to understand and respect confidentiality and data protection policy within delivery of services.
- To meet weekly compliance targets agreed with the Care Planner and Branch Manager and produce a weekly log of compliance activity.
- Assist with the on-going review of service provision and change working methods in accordance with agreed strategy.
- To undertake duties appropriate to the scope of the position as may be required from time to time.
General responsibilities:
- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do
Key Attributes / Knowledge / Skills / Experience:
- Experience of supervising/ managing others
- Smart and professional appearance.
- Articulate with the ability to put across ideas succinctly and clearly (good communication skills)
- Holding a valid UK driving licence and access to a car is desirable, however other travel arrangements are possible and will be taken into consideration
- Ability to work on own initiative - self-starter, able to prioritise tasks and manage time effectively
- Good team player
- Driving Licence as role is community based
- Willingness to embrace change
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care’s value
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.
As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.
We reserve the right to close this position early.
Field Care Manager in Arbroath employer: Prestige-Nursing-
Prestige Nursing & Care is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and flexible work environment in Arbroath. With over 75 years of experience in home care, employees benefit from extensive training opportunities and a culture that values quality and compassion, making it a rewarding place to grow your career while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Field Care Manager in Arbroath
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Prestige Nursing & Care tick, and be ready to share how your experience aligns with their mission of providing high-quality care.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed teams or improved care services in the past. This will help demonstrate your fit for the Field Care Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Prestige Nursing & Care.
We think you need these skills to ace Field Care Manager in Arbroath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Care Manager role. Highlight your relevant experience in care management and any specific skills that match what we're looking for, like communication and organisational skills.
Show Your Passion:We want to see your enthusiasm for making a difference in people's lives. Use your application to express why you're passionate about quality care and how you can contribute to our mission at Prestige Nursing & Care.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and you'll be one step closer to joining our fantastic team!
How to prepare for a job interview at Prestige-Nursing-
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Field Care Manager. Familiarise yourself with the services provided by Prestige Nursing & Care and be ready to discuss how your experience aligns with their mission to deliver high-quality care.
✨Showcase Your Communication Skills
As a Field Care Manager, excellent communication is crucial. Prepare examples of how you've effectively communicated with clients, families, and team members in the past. This will demonstrate your ability to articulate ideas clearly and build relationships.
✨Demonstrate Your Leadership Qualities
Think about times when you've supervised or managed others. Be ready to share specific examples that highlight your leadership style, how you motivate your team, and how you handle challenges. This will show that you're capable of managing a team of Field Care Supervisors.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think through potential scenarios you might face in the role and how you would respond. This will help you convey your readiness to act appropriately in crisis situations.
