Registered Branch Manager in Gateshead

Location: Gateshead

Salary: £35,000 - £37,500pa

Hours: Full time hours, Monday to Friday - 9am to 5pm with flexibility to suit the needs of the business (plus on-call expectations)

Are you an experienced professional in domiciliary care, ready to take the next step in your career? Prestige Nursing & Care could be your next opportunity.

As the Registered Branch Manager for our brand-new Wolverhampton franchise, you will have the freedom and responsibility to innovate and drive the success of essential services in home care. You will be part of a dynamic and supportive team, making a real difference in assisting people with a variety of healthcare needs and helping them live with dignity and independence.

We care for a diverse range of clients - babies needing paediatric care, young adults with complex needs, and older individuals facing degenerative conditions. With your expertise in domiciliary care, you will shape how we deliver support across all ages, ensuring every day is different and rewarding.

This role is ideal for someone ready to step up from a Deputy position or take on the new challenge of creating something special. With extensive training and clear progression routes, this is your chance to grow within a reputable and trusted brand.

If you are looking to support building the right team and leading a new branch to success, we want to hear from you.

As a Registered Branch Manager, you will be responsible for promoting the brand while ensuring we meet all quality, regulatory, and legislative standards. This dynamic role requires you to proactively build strong relationships both internally and externally. An eye for detail and knowledge of the social care sector will also be vital as you guide your team and deliver the highest standards of care.

As a Registered Branch Manager, your responsibilities will include:

• Holding the branch CQC registration.
• Facilitating the development of safe, quality home care services, ensuring they respond to the changing needs of clients, customers and reflect the market and community.
• Developing and executing a local branch business plan, ensuring quality and growth targets are met.
• Managing the daily operations within the branch to ensure cost effective and efficient service delivery.
• Assessing branch performance against internal and franchise targets.
• Leadership, support, engagement and development of the branch and carer teams.
• Representing Prestige Nursing & Care within the community, promoting relationships with current and prospective clients, customers and families.
• Ensuring compliance with brand, regulatory, legislative and ISO requirements.
• Implementing Prestige Nursing & Care policies and procedures.
• Escalating and resolving any safeguarding or client concerns.
• Acting as a brand ambassador for Prestige Nursing & Care.

To be successful as Registered Branch Manager, you will have:

• An excellent track record in leading health and social care services.
• An inclusive, nurturing and supportive style, balanced with strong leadership and ability to provide direction and implement change.
• An emphasis on performance and delivery.
• Business acumen, budget control, business development and revenue generation expertise.
• Knowledge of clinical and non-clinical operational services within health and social care.
• A passion for managing and driving excellence.
• A commitment to equality, diversity and inclusion.
• Behaviours and values aligned with those of Prestige Nursing & Care.

Your benefits will include:

• Competitive salary.
• 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional paid day off for your birthday.
• Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
• Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
• Annual leave purchase (ALP) scheme to provide more time off during the year.
• Cycle to work scheme to support healthier more sustainable travel choices.
• Blue Light Card & Health Service Discounts to help save money on your spending.
• Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
• Career development and training to help you achieve your potential.

About Your Next Employer:

Join Prestige Nursing & Care, an established and growing brand celebrating 80 years of delivering high-quality care. As we continue to grow, we are looking for talented individuals who share our passion for making a difference in people's lives.

At Prestige Nursing & Care, we follow best practices in safer recruitment and comply with all CQC regulations. We will conduct thorough checks, including an enhanced DBS, right to work, reference, and employment history checks, to ensure we maintain the highest standards of safety and integrity.

We aim to make the recruitment process as efficient as possible, but due to the importance of these checks, there may be slight extensions to the timeline. Rest assured, this is all part of our commitment to ensuring that everyone we work with is treated with fairness and respect.

We are proud of our inclusive and supportive workplace, where diversity is celebrated, and all employees are encouraged to contribute to a culture of respect and equality. At Prestige Nursing & Care, we are committed to equal opportunities for everyone, and we take a firm stance against any form of discrimination - whether based on race, religion, disability, age, gender, sexual orientation, identity, or any other characteristic.

We reserve the right to close this position early if we find the right candidate.