At a Glance
- Tasks: Lead a team to deliver high-quality home care services and achieve business goals.
- Company: Join Prestige Nursing & Care, a trusted name in home care for 80 years.
- Benefits: Enjoy competitive salary, generous leave, and career development opportunities.
- Other info: Flexible working culture with a focus on personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in care management and knowledge of CQC regulations required.
Hours: Full time hours, Monday to Friday – 9am to 5pm with flexibility to suit the needs of the business (plus on-call expectations).
We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.
Prestige Nursing & Care, part of the Elevate Care Group, has provided home care for 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. You will be leading and supporting your team in ensuring that key business and compliance targets are met. You will be responsible for developing your team to meet all demands and ensure continued success.
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
As a Registered Branch Manager, your responsibilities will include:
- Achieving full branch compliance
- Branch revenue growth
- Business KPI’s met
- Be CQC registered for the branch
- Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
- To assess branch performance against weekly and monthly targets
- Achieve and maintain Registered Manager status
- Ensure compliance with ISO and all legislative requirements
- Maintain accurate records
- Manage all branch level complaints
- Manage a team of Field Care Supervisors
- Provide reports to Regional Managers/Head Office as and when required
- Identify training and development needs for all branch staff
- Presenting to prospective new clients
- Maintaining great relationships with existing clients
- Key account management
- Advising on pay rate changes
- Ensure the effective placement of staff to meet client needs
- Manage the accurate processing of weekly timesheets via Webroster
- On call duties as arranged locally
- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do
Essential Requirements:
- Previous experience as a Registered Manager, Deputy Manager, or Branch Manager in a domiciliary care / home care setting or care or nursing homes
- Strong knowledge of CQC regulations, safeguarding, and compliance within children and adult social care
- Experience working in a CQC-regulated service
- Proven ability to manage care staff, systems, and service quality
The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends. To be successful as Registered Branch Manager, you will have:
- Confident in promoting the branch
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills
- Excellent leadership qualities
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care values
What we offer:
- Competitive salary.
- 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service.
- Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
- Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
- Annual leave purchase (ALP) scheme to provide more time off during the year.
- Blue Light Card & Health Service Discounts to help save money on your spending.
- Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
- Career development and training to help you achieve your potential.
About your next employer:
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year. Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.
All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference.
We reserve the right to close this position early.
Registered Branch Manager in Bromley employer: Prestige Nursing & Care Bromley
Prestige Nursing & Care is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and flexible working environment. With a strong focus on career growth, competitive benefits including generous annual leave, and a commitment to quality care, employees are empowered to make a meaningful impact in the lives of others while enjoying a culture that values diversity and excellence.
Contact Detail:
Prestige Nursing & Care Bromley Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Branch Manager in Bromley
✨Tip Number 1
Get to know the company inside out! Research Prestige Nursing & Care, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to care management and compliance. Think about how your experience aligns with the role and be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Registered Branch Manager in Bromley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Registered Branch Manager role. Highlight your experience in domiciliary care and your knowledge of CQC regulations, as these are key to impressing us.
Showcase Your Leadership Skills:We want to see how you’ve led teams in the past. Share specific examples of how you've managed staff and met compliance targets. This will help us understand your leadership style and how it aligns with our values.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your passion for quality care.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Prestige Nursing & Care.
How to prepare for a job interview at Prestige Nursing & Care Bromley
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and compliance standards. Being able to discuss these confidently will show that you understand the core responsibilities of a Registered Branch Manager and can lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your leadership style and how it aligns with the values of Prestige Nursing & Care. This will demonstrate your ability to inspire and develop your team.
✨Understand the Business Goals
Familiarise yourself with the business's key performance indicators (KPIs) and growth strategies. Be ready to discuss how you can contribute to achieving these goals, showing that you're not just a fit for the role but also for the company's future.
✨Prepare for Scenario Questions
Think about potential challenges you might face as a Branch Manager and how you would handle them. Prepare to discuss specific scenarios related to compliance, staff management, and client relationships to showcase your problem-solving skills.
