At a Glance
- Tasks: Lead commercial operations, drive growth, and shape the business model.
- Company: Dynamic UK-based Language Service Provider with a focus on accessibility.
- Benefits: Competitive salary, bonus potential, hybrid working, and standard company benefits.
- Other info: Inclusive recruitment process with support for all candidates.
- Why this job: Make a real impact in a senior role with direct access to leadership.
- Qualifications: Experience in commercial leadership and service-led B2B environments.
The predicted salary is between 58000 - 65000 € per year.
We are seeking a hands-on, experienced and strategic Head of Commercial to lead our commercial operations and drive business growth. We are a UK-based Language Service Provider working across interpreting, translation, transcription, British Sign Language, accessibility and related services. Our work supports public-sector organisations, regulated services, legal and professional clients, and organisations that need reliable language access and communication support.
What you will be asked to build:
- A simple, visible commercial operating model across bids, accounts, pipeline, pricing, CRM and reporting.
- A weekly rhythm that turns commercial activity into decisions, follow-up and accountability.
- Clear ownership for existing accounts, dormant accounts, qualified opportunities, tenders and inbound enquiries.
- A stronger bid and tender discipline, including bid/no-bid judgement, pricing challenge and post-bid learning.
- A practical link between marketing activity, website enquiries, outbound follow-up and measurable opportunities.
- A small-team management culture where coaching, scorecards and follow-through are normal, not occasional.
What you will do:
- Lead the day-to-day commercial operating cadence across the commercial team.
- Own pipeline quality, opportunity stages, quote follow-up, CRM hygiene and commercial reporting.
- Work with the Bid Coordinator and wider team to improve tender selection, submission discipline and learning from wins and losses.
- Work with Client Services and Operations to identify retention risks, growth opportunities and service-line issues that affect margin or client confidence.
- Introduce practical pricing and margin guardrails, with the General Manager and Finance, so growth is profitable and sustainable.
- Develop account growth and reactivation plans for named clients and sectors.
- Support targeted outbound and campaign follow-up, especially where the phone and direct relationship-building will make the difference.
- Work with the BSL/accessibility specialist lane in a clear, structured way so that accessibility growth is commercially managed without creating confused authority.
- Personally contribute to selected major opportunities, important client conversations and commercial problem solving.
Experience:
- Commercial leadership or senior commercial management experience in a service-led B2B environment.
- Evidence of owning revenue and gross profit outcomes, not only sales activity.
- Experience improving pipeline discipline, forecasting, account ownership or CRM quality.
- Experience managing or coordinating people across sales, account management, bids, sales support or customer-facing teams, with the ability to inspire and develop teams.
- Understanding of public-sector procurement, tenders, frameworks, bid/no-bid decisions or evidence-led sales processes.
- Confidence working with pricing, margin, discounting, commercial judgement and proven negotiation, and stakeholder engagement experience.
- A proactive approach with strong analytical skills to interpret market data and financial reports.
Equal opportunities:
We are committed to fair and inclusive recruitment. We welcome applications from candidates of all backgrounds and will make reasonable adjustments during the recruitment process where needed. Please tell us if there is anything we can do to support you through the process.
What We offer:
- Base salary of £58,000 to £65,000, plus 10% target bonus.
- A senior, visible role with direct access to the General Manager and clear commercial ownership.
- The chance to shape the commercial operating model rather than inherit a finished machine.
- A practical SME environment where good judgement, pace and follow-through matter.
- Standard company benefits, including pension and holiday entitlement.
- Hybrid working, with office attendance and client or partner travel where it adds value.
Work Location: Newbury HQ
Head of Commercial in Ipswich employer: Prestige Network
As a leading UK-based Language Service Provider, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. The Head of Commercial role offers a unique opportunity to shape our commercial operations while enjoying competitive benefits, including a generous salary, performance bonuses, and hybrid working arrangements. With a focus on professional growth and a commitment to supporting public-sector organisations, this position is ideal for those seeking meaningful and rewarding employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial in Ipswich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and how they operate. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it’ll give you confidence when discussing how you can contribute to their commercial success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Head of Commercial role. Highlight your achievements in managing teams, improving pipeline discipline, and driving revenue growth. Make it clear why you’re the perfect fit for their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to hear from you!
We think you need these skills to ace Head of Commercial in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Commercial. Highlight your experience in commercial leadership and any specific achievements that align with our needs, like improving pipeline discipline or managing teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your passion for driving business growth and how your skills can help shape our commercial operating model.
Showcase Relevant Experience:When detailing your experience, focus on your successes in service-led B2B environments. We want to see evidence of owning revenue outcomes and your ability to inspire teams, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Prestige Network
✨Know Your Commercial Landscape
Before the interview, dive deep into the commercial operations of the company. Understand their current market position, key clients, and competitors. This knowledge will help you demonstrate your strategic thinking and how you can contribute to their growth.
✨Showcase Your Leadership Style
Be prepared to discuss your management approach and how you've successfully led teams in the past. Share specific examples of how you've inspired and developed team members, especially in a service-led B2B environment, as this role requires strong people management skills.
✨Master the Art of Bid Management
Since the role involves improving bid and tender discipline, come equipped with examples of your experience in managing bids. Discuss your decision-making process for bid/no-bid judgments and how you've learned from past submissions to enhance future outcomes.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical abilities by discussing how you've interpreted market data and financial reports in previous roles. Highlight any specific instances where your insights led to improved pipeline discipline or revenue outcomes, as this will resonate well with the interviewers.
