At a Glance
- Tasks: Supervise guest services, assist clients, and coordinate staff duties.
- Company: A welcoming hotel environment focused on teamwork and support.
- Benefits: Competitive hourly wage, full-time hours, and on-the-job training.
- Other info: Mentorship and networking opportunities tailored for youth.
- Why this job: Gain valuable experience in hospitality while making a difference for guests.
- Qualifications: 1-2 years of experience in a supervisory role and a high school diploma.
The predicted salary is between 35 - 40 £ per hour.
Location: 3251 Highway 16 East Smithers, BC V0J 2N0
Salary: 25.00 hourly / 35 to 40 hours per week
Terms of employment: Permanent employment, Full time
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting: Hotel, motel, resort
Responsibilities:
- Perform same duties as workers supervised
- Prepare and submit reports
- Assist clients/guests with special needs
- Coordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Supervision:
Staff in various areas of responsibility
Personal Suitability:
- Accurate
- Client focus
- Efficient interpersonal skills
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Who can apply for this job?
You can apply if you are:
- A permanent resident of Canada
- A temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Contact Details:
Prestige Hudson Bay Lodge Smithers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land guest service supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Prestige Hudson Bay Lodge Smithers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Prestige Hudson Bay Lodge Smithers
Don't be shy about reaching out to Prestige Hudson Bay Lodge Smithers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace guest service supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Prestige Hudson Bay Lodge Smithers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Prestige Hudson Bay Lodge Smithers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
