Guest Services Lead - Luxury Cruise Experience in Southampton

Guest Services Lead - Luxury Cruise Experience in Southampton

Southampton Full-Time On-site
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Norwegian Cruise Line Holdings Ltd. is seeking a Supervisory/Team Leader for Guest Services. The role oversees reservations, guides staff, and escalates complex guest issues to ensure timely resolutions across departments.

You will monitor call quality, assist with staff development, and contribute to fleet-wide guest experience improvements while supporting recruitment and training efforts.

Guest Services Lead - Luxury Cruise Experience in Southampton employer: Prestige Cruise Services LLC

Prestige Cruise Services LLC is dedicated to attracting and retaining top talent in the hospitality industry. With a focus on innovative product offerings and unique guest experiences, the company fosters a supportive work environment that encourages personal and professional growth.

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Contact Details:

Prestige Cruise Services LLC Recruitment Team