At a Glance
- Tasks: Manage key enterprise accounts and build strong client relationships while identifying growth opportunities.
- Company: Join Presidio, a leader in digital solutions and AI innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for continuous learning and career growth.
- Why this job: Be part of a tech revolution and make a real impact on businesses.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
hackajob is collaborating with Presidio to connect them with exceptional professionals for this role.
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.
The Role
We are seeking an experienced Account Manager to take ownership of day-to-day relationships with our key enterprise clients across a wide range of business verticals, including finance, Oil and Gas, Retail and media. This client-facing role requires building strong customer relationships, identifying growth opportunities and ensuring customer satisfaction.
The successful candidate will serve as the primary point of contact for assigned accounts, managing the full customer lifecycle from requirements gathering through to solution delivery, while proactively identifying new opportunities to expand our footprint within existing customer organisations.
Responsibilities Include:
- Account Management & Business Development
- Manage and develop relationships with a portfolio of key enterprise accounts
- Serve as the primary point of contact for customers' day-to-day technology requirements and queries
- Develop new pipeline of opportunities across the portfolio of propositions
- Proactively identify and pursue upselling and cross-selling opportunities across our product portfolio (hardware, software, AV solutions, managed services, cloud)
- Conduct face-to-face client meetings to understand business needs, strengthen relationships, and present relevant solutions
- Build trusted advisor relationships with key stakeholders within customer organisations
- Monitor customer satisfaction and address concerns to ensure long-term retention and account growth
- Maintain comprehensive understanding of customer business operations, technology infrastructure, and strategic objectives
- Identify triggers for additional business (technology refreshes, expansion plans, new projects)
- Work collaboratively with the business technical team on larger strategic deals and new business opportunities
- Solution Development & Technical Consultation
- Assess customer requirements and recommend appropriate technology solutions from our portfolio
- Maintain current knowledge of IT trends, including cloud technologies, AV solutions, end-user computing, and managed services
- Articulate technical concepts and solution benefits to customers in a clear, business-focused manner
- Collaborate with pre-sales and technical teams to develop tailored solutions
- Sales Support & Account Coordination
- Prepare accurate quotations and proposals for customer requirements
- Manage deal registration processes with vendor partners
- Coordinate project delivery with internal teams to ensure customer satisfaction
- Stakeholder Collaboration
- Support business in pursuing larger opportunities and strategic initiatives
- Liaise with internal departments (technical, projects, finance) to deliver excellent customer outcomes
- Communicate customer feedback to relevant teams to drive service improvements
- Represent the company professionally in all customer interactions
Required Skills and Professional Experience:
Experience & Skills
- Proven experience in account management, business development, or sales within the IT industry or technology sector
- Demonstrated ability to build and maintain professional client relationships
- Strong commercial awareness with ability to identify revenue opportunities
- Excellent communication and interpersonal skills, with confidence in face-to-face client meetings
- Ability to understand customer business needs and translate them into appropriate technology solutions
- Strong organisational skills with ability to manage multiple accounts and priorities
- Proficiency in Microsoft Office and CRM systems
Technical Knowledge
- Good understanding of IT solutions including hardware, software, cloud technologies, and AV systems
- Ability to stay current with technology trends and developments
- Capability to discuss technical concepts with customers in accessible language
Personal Attributes
- Self-motivated with strong customer service orientation
- Professional demeanour suitable for enterprise-level client engagement
- Problem-solving mindset with attention to detail
- Team player who collaborates effectively across departments
- Commitment to continuous learning in a fast-paced technology environment
Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible.
Account Manager in Liverpool employer: Presidio
At Presidio, we pride ourselves on fostering a dynamic work culture that champions teamwork and innovation, making it an exceptional employer for Account Managers. Our commitment to employee growth is evident through continuous learning opportunities and a collaborative environment where your contributions directly impact our clients' success. Located at the forefront of technology, we offer a unique chance to engage with cutting-edge solutions while being part of a diverse team that values every voice.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Liverpool
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Presidio!
✨Engage with Online BI Communities
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We think you need these skills to ace Account Manager in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Presidio, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Presidio
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Presidio’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
