At a Glance
- Tasks: Manage key enterprise accounts and develop strong client relationships while identifying growth opportunities.
- Company: Join Presidio, a leader in tech innovation and digital transformation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and continuous learning.
- Why this job: Be part of a team shaping the future with cutting-edge technology and AI solutions.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses – and their internal customers – to achieve more through innovation, automation, and intelligent insights.
We are seeking an experienced Account Manager to take ownership of day‑to‑day relationships with our key enterprise clients across a wide range of business verticals, including finance, Oil and Gas, Retail, and media. This client‑facing role requires building strong customer relationships, identifying growth opportunities, and ensuring customer satisfaction. The successful candidate will serve as the primary point of contact for assigned accounts, managing the full customer lifecycle from requirements gathering through to solution delivery while proactively identifying new opportunities to expand our footprint within existing customer organisations.
Responsibilities
- Manage and develop relationships with a portfolio of key enterprise accounts
- Serve as the primary point of contact for customers’ day‑to‑day technology requirements and queries
- Develop a new pipeline of opportunities across the portfolio of propositions
- Proactively identify and pursue upselling and cross‑selling opportunities across our product portfolio (hardware, software, AV solutions, managed services, cloud)
- Conduct face‑to‑face client meetings to understand business needs, strengthen relationships, and present relevant solutions
- Build trusted advisor relationships with key stakeholders within customer organisations
- Monitor customer satisfaction and address concerns to ensure long‑term retention and account growth
- Maintain comprehensive understanding of customer business operations, technology infrastructure, and strategic objectives
- Identify triggers for additional business (technology refreshes, expansion plans, new projects)
- Work collaboratively with the business technical team on larger strategic deals and new business opportunities
Solution Development & Technical Consultation
- Assess customer requirements and recommend appropriate technology solutions from our portfolio
- Maintain current knowledge of IT trends, including cloud technologies, AV solutions, end‑user computing, and managed services
- Articulate technical concepts and solution benefits to customers in a clear, business‑focused manner
- Collaborate with pre‑sales and technical teams to develop tailored solutions
- Prepare accurate quotations and proposals for customer requirements
- Manage deal registration processes with vendor partners
- Coordinate project delivery with internal teams to ensure customer satisfaction
Stakeholder Collaboration
- Support business in pursuing larger opportunities and strategic initiatives
- Liaise with internal departments (technical, projects, finance) to deliver excellent customer outcomes
- Communicate customer feedback to relevant teams to drive service improvements
- Represent the company professionally in all customer interactions
Required Skills and Professional Experience
- Proven experience in account management, business development, or sales within the IT industry or technology sector
- Demonstrated ability to build and maintain professional client relationships
- Strong commercial awareness with the ability to identify revenue opportunities
- Excellent communication and interpersonal skills, with confidence in face‑to‑face client meetings
- Ability to understand customer business needs and translate them into appropriate technology solutions
- Strong organisational skills with the ability to manage multiple accounts and priorities
- Proficiency in Microsoft Office and CRM systems
Technical Knowledge
- Good understanding of IT solutions including hardware, software, cloud technologies, and AV systems
- Ability to stay current with technology trends and developments
- Capability to discuss technical concepts with customers in accessible language
Personal Attributes
- Self‑motivated with strong customer service orientation
- Problem‑solving mindset with attention to detail
- Team player who collaborates effectively across departments
- Commitment to continuous learning in a fast‑paced technology environment
Joining Presidio means stepping into a culture of trailblazers – thinkers, builders, and collaborators – who push the boundaries of what’s possible. With our expertise in AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world. Here, your impact is real. Whether you’re harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you’ll be part of a team that is shaping the future.
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including under‑represented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally.
Account Manager employer: Presidio, Inc.
At Presidio, we foster a dynamic work environment where innovation and teamwork are at the heart of everything we do. As an Account Manager, you'll not only build meaningful relationships with key enterprise clients but also have access to continuous learning opportunities and a culture that values diversity and collaboration. Join us in shaping the future of technology while enjoying a supportive atmosphere that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Presidio, Inc. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Presidio, Inc. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Presidio, Inc.!
✨Direct Apply to Presidio, Inc.
Let's not forget to apply directly through the Presidio, Inc. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Presidio, Inc..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Presidio, Inc.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Presidio, Inc.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
