At a Glance
- Tasks: Supervise housekeeping operations and ensure spotless spaces for guests.
- Company: Join the Imperial London Hotel Group, a family-run business with a rich legacy.
- Benefits: Enjoy 28 days holiday, training opportunities, and discounts across our hotels and restaurants.
- Other info: Flexible shifts and a supportive environment await you!
- Why this job: Be part of a dynamic team in a vibrant London location with clear career progression.
- Qualifications: 1 year of supervisory experience in housekeeping and strong attention to detail.
Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment? If so, we’d love to hear from you!
We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include:
- Conducting spot checks of rooms.
- Supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas.
- Ensuring they are well-maintained.
- Organising and maintaining orderly storerooms and trolleys.
Why Join Us?
With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development. Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.
Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very centre of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.
What we’re looking for:
Essential:
- 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
- Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
- Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
- Flexibility to work various shifts: early mornings, evenings, and weekends.
- Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.
Desirable (Not Required but a Plus):
- Experience in housekeeping or a similar role within the hospitality sector.
- Knowledge of cleaning & bed-making techniques and materials.
- Proficiency in Know Cross & OPERA (PMS System).
What you'll get in return:
- 28 days holiday, rising to 33 with length of service.
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
You can explore additional benefits.
About Us:
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
Housekeeping Supervisor employer: President Hotel
At Imperial London Hotel Group, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. Located in the vibrant heart of Bloomsbury, our Housekeeping Supervisor position offers not only competitive pay and extensive benefits but also clear pathways for career advancement within our family-run business. Join us to be part of a dedicated team that values positivity, collaboration, and personal growth while enjoying the charm of working opposite the picturesque Russell Square Gardens.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like President Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to President Hotel
Don't be shy about reaching out to President Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about President Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at President Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
