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- Tasks: Join our team to integrate legacy data into innovative digital preservation solutions.
- Company: Preservica, a leader in active digital preservation technology.
- Benefits: Competitive salary, career development, and dedicated training time.
- Why this job: Make a real impact on preserving digital content for global organisations.
- Qualifications: 5 years in technical support or IT, with Python and API knowledge.
- Other info: Hybrid role with opportunities for professional growth and a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction. Are you ready to make your mark on future-proof software? We are Preservica and our groundbreaking active digital preservation solutions are at the razor’s edge eliminating the challenge of file obsolescence, data ROT and more, addressing the need for smart digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. We are world leaders and proud of our achievements – but to stay ahead we need the brightest and most talented commercial and technical innovators to join our professional services team.
Job Opportunity
The Role
Working as part of the integration team with new customers and their IT teams across a range of commercial and government sectors, your key role will be the successful uptake and integration of their legacy data into Preservica’s Active Digital Preservation solution. You will be hands on in the upload and ingest of large volumes of digitized and born digital content, configuring roles and security and integrating and mapping to catalogs and metadata standards. Ideally with a background in either technical support or customer success within a records management or SaaS service environment, you will be familiar with real-life best practice workflows, ingest routines and data/metadata mapping, using custom scripts and APIs. Equally you will have sound customer centric skills and a positive can-do attitude.
Responsibilities:
- Lead portions of customer onboarding projects, including data ingest and metadata mapping.
- Develop and maintain scripts (Python, PowerShell, or similar) to automate customer workflows.
- Work with APIs to support integrations.
- Collaborate with senior team members to troubleshoot and resolve customer issues.
- Contribute to customer satisfaction by providing clear communication and timely support.
- Document processes and contribute to knowledge base articles for both customers and internal teams.
- Stay curious about emerging trends in digital archiving and SaaS integration.
Location: This role can be operated as a hybrid role with monthly days in our Abingdon office.
Essential Skills What We Look For:
- 5 years of professional experience in a technical support, customer success, or IT role.
- Working knowledge of Python or another scripting language.
- Familiarity with APIs, XML, JSON, or other structured data formats.
- Understanding of metadata standards or digital archiving concepts (preferred but not required).
- Strong analytical and troubleshooting skills.
- Excellent communication skills and a customer-first mindset.
- Ability to work independently and as part of a team.
What We Offer:
As our business continues to grow we believe in investing in our people and giving them the support and tools to keep us on track. As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. Preservica is an equal opportunities employer.
Data Ingest Engineer - Python in Oxford employer: Preservica
Contact Detail:
Preservica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Ingest Engineer - Python in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your Python projects, especially those involving APIs or SaaS solutions. This gives employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and customer interaction scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Preservica.
We think you need these skills to ace Data Ingest Engineer - Python in Oxford
Some tips for your application 🫡
Show Off Your Python Skills: Make sure to highlight your Python experience in your application. We want to see how you've used it in real-world scenarios, especially with APIs and data integration. Don't hold back on those projects that showcase your coding prowess!
Customer-Centric Approach: Since this role involves a lot of customer interaction, let us know about your experience in technical support or customer success. Share examples where you’ve gone the extra mile to ensure customer satisfaction – we love a positive can-do attitude!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Preservica!
How to prepare for a job interview at Preservica
✨Know Your Python Inside Out
Make sure you brush up on your Python skills before the interview. Be ready to discuss your experience with scripting and how you've used Python in past projects, especially in relation to APIs and data ingestion.
✨Familiarise Yourself with SaaS Solutions
Since the role involves working with SaaS solutions, it’s crucial to understand how they operate. Research Preservica’s offerings and think about how your previous experiences align with their technology and customer needs.
✨Prepare for Customer Interaction Scenarios
Given the emphasis on customer success, be prepared to share examples of how you've effectively communicated with clients or resolved issues in a technical support context. Highlight your customer-first mindset!
✨Show Your Curiosity About Digital Archiving
Stay updated on trends in digital archiving and SaaS integration. Bring up any recent developments or technologies that excite you during the interview to demonstrate your passion for the field.