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- Tasks: Support customers in their digital preservation journey and ensure successful archiving.
- Company: Join Preservica, a leader in Active Digital Preservation, safeguarding cultural and historical memories.
- Benefits: Enjoy hybrid working, competitive salary, career development, and dedicated training opportunities.
- Why this job: Be part of a mission-driven team making a real impact on preserving digital heritage.
- Qualifications: Experience in digital archiving or record management; scripting skills in Python or similar preferred.
- Other info: Ideal for tech-savvy individuals passionate about digital preservation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
Are you a technical archivist? Or do you have a background in Record Management or EDMS systems? Ready to spread your wings and expand your Archival systems knowledge whilst helping others? Are you ready to join the world's leading Active Digital Preservation company? We are Preservica and right now, with our customers, our mission is to protect the world’s cultural, economic and political memory. This means safeguarding hundreds of millions of unique digital artefacts for future generations. From holocaust video testimonials to vital government and business records. We are always striving to make our customers more successful and to support this quest we are looking for a technically minded digital archivist or digital preservation professional to join our growing team. Someone who can help our customers get the very best from our digital preservation software and ensure their digital archiving program is an amazing success.
The Role
You will be the face of Preservica working closely with customers to support the overall success of their digital preservation program by providing guidance and hands-on support for structuring data and metadata, uploading and ingesting large volumes of digitized and born digital content, configuring roles and security, integrating and mapping to catalogs and other systems, handling different content packages, and liaising with the customer’s IT team to gain support configuration where required. You will also be the success champion for the customer. Ideally with a background in digital archival science and a technical aptitude, you will have established real-life best practice workflows, ingest routines and data/metadata mapping, using custom scripts and APIs to support digital archiving and preservation technology and software. Equally you will have sound project management, a can-do attitude and be customer centric. Ideally you should be based within commuting distance of Abingdon working in a hybrid style with regular monthly office days.
Responsibilities:
- Leverage archiving best practices and process frameworks, to drive continual process improvement.
- Create scripts to support customer specific use cases.
- Stay abreast of trends in digital archiving, data management, technologies, sourcing, policies, procedures, and other external changes that could have an impact on client operations.
- Achieve high levels of Client satisfaction in the utilization of our SaaS products.
- Act as escalation point for all requests and incidents and communicate appropriately to customers and internally.
What We Look For:
- Previous hands-on experience with digital archiving solutions or Record Management systems.
- Proficiency in any scripting languages for example Python, Bash or similar.
- General understanding of REST, API’s, SDK’s etc.
- Familiarity with MODS, METS, PREMIS and other metadata standards relevant to digital preservation and libraries.
- Experience with XML.
- DAS certification (or equivalent) preferred but not mandatory.
The personal qualities required for this role are:
- Ability to manage change effectively and takes responsibility for the performance and results of people or process.
- Strong communication and reporting skills.
- Ability to develop good relationship with stakeholders.
What We Offer:
As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. Preservica are an equal opportunities employer.
Digital Archiving Success Manager Abingdon - Hybrid employer: Preservica Limited
Contact Detail:
Preservica Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Archiving Success Manager Abingdon - Hybrid
✨Tip Number 1
Familiarise yourself with the latest trends in digital archiving and preservation technologies. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge about the field.
✨Tip Number 2
Network with professionals in the digital archiving community. Attend relevant webinars, workshops, or local meetups to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the position at Preservica.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed digital archiving projects in the past. Highlight your experience with scripting languages and metadata standards, as these are crucial for the role and will demonstrate your technical aptitude.
✨Tip Number 4
Showcase your customer-centric approach by preparing examples of how you've improved client satisfaction in previous roles. Being able to articulate your commitment to helping customers succeed will resonate well with the hiring team at Preservica.
We think you need these skills to ace Digital Archiving Success Manager Abingdon - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital archiving, record management, and any technical skills related to scripting languages like Python or Bash. Emphasise your familiarity with metadata standards such as MODS, METS, and PREMIS.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital preservation and how your background aligns with Preservica's mission. Mention specific experiences where you've successfully implemented archiving solutions or improved processes.
Showcase Technical Skills: Clearly outline your technical abilities, especially in scripting and data management. Provide examples of how you've used these skills in previous roles to enhance digital archiving practices.
Highlight Customer-Centric Experience: Since the role involves working closely with customers, include examples of how you've successfully managed client relationships and ensured their satisfaction in previous positions. This will demonstrate your customer-centric approach.
How to prepare for a job interview at Preservica Limited
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with digital archiving solutions and any relevant scripting languages like Python or Bash. Be prepared to discuss specific projects where you've successfully implemented these skills.
✨Understand the Company’s Mission
Familiarise yourself with Preservica's mission to protect cultural, economic, and political memory. Demonstrating an understanding of their goals will show your genuine interest in the role and how you can contribute to their success.
✨Prepare for Customer-Centric Scenarios
Since the role involves working closely with customers, think of examples from your past experiences where you successfully managed client relationships or resolved issues. This will illustrate your customer-centric approach.
✨Stay Updated on Industry Trends
Research current trends in digital archiving and data management. Being able to discuss recent developments or challenges in the field will demonstrate your commitment to continual learning and improvement.
