The role asks for someone to run customer deployments from first trial through to steady use, mostly for audit firms adopting an AI assurance tool. A strong candidate brings several years of customer facing delivery work plus real audit background, and can manage projects, train auditors and partners, and tune how the product is set up for each firm. Comfort with data and a willingness to look under the hood of the tool matter more than pure sales polish.
How it fits the AI era
The product itself is AI doing audit control work, so much of the job is helping firms trust and shape that output rather than replace their judgment. The human parts stay central: reading how a firm really audits, translating its method into a working setup, and spotting where the tool drifts before the customer does. AI shifts the work toward configuration, adoption and feedback loops instead of manual checks.
How it builds AI experience
Working here means hands on exposure to AI auditors used for controls assessments, so a candidate would learn how AI output is configured, tuned and validated against real audit methods. That experience is built by getting close to the configuration and data behind each result, and by trying prompting or light scripting where useful. The posting treats AI tool use as a plus, so showing curiosity and some practical experimentation is the way in.
Worth showing
- Audit or risk advisory background
- End to end project delivery
- Comfort with structured data
- AI tooling and prompting
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
About Platformed
Automated assurance and compliance platform delivering artificial intelligence auditors for controls assessments per the company
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Customer Success Manager, Audit employer: present of AI
H Company is an exceptional employer for Product Designers, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee growth, the company encourages continuous learning and experimentation, particularly in the evolving field of AI design. The inclusive culture fosters open communication with users and cross-functional teams, ensuring that every designer's voice is heard and valued, making it a truly rewarding place to advance your career.
