Client Management Director in London

About YouDo you have a passion for the healthcare and pharmaceutical industry?Do you want to work across a mix of strategy consulting projects that draw from competitor, customer, medical and commercial insights?Are you a highly motivated professional interested in being part of a dynamic team of self-starters, working with global healthcare and pharmaceutical clients across the full product life cycle?We welcome applications from life science professionals with project management or consulting experience within our growing Competitive Strategy practice.Commercial, Medical and Competitive Strategy. We deliver best-in-class biopharmaceutical intelligence, acting as a thought partner to top biopharma organisations across the world. Our offerings are designed to anticipate and respond to competitive risk across the product life cycle - from early pipeline through post-launch - delivering timely insights and strategic implications that enable integrated decision making across competitive intelligence, marketing, medical and commercial functions.When you join this exciting venture, you will work with global healthcare and pharmaceutical clients across the full product life cycle, from discovery to loss of exclusivity, to help them unlock the full potential of their brands and portfolios.You will have the chance to channel your experience and know-how into supporting the development and commercialisation of our clients’ assets and portfolios.As an Engagement Manager, you will act as the day-to-day lead on small and mid-size projects or key workstreams within larger engagements. You will increasingly work through others, coaching and supporting Analysts and Consultants, making strong individual contributions and providing effective support to senior team members where needed.You will help ensure projects are delivered effectively, efficiently and in line with Prescient’s high quality standards.As most of your clients will be based in the US, the Engagement Manager position requires a good understanding of the evolving US biopharmaceutical market and trends.Key ResponsibilitiesReporting: Report to a Director, Associate Vice President or Vice President within the Competitive Strategy practice, ensuring clear communication on project progress, risks and resource needsProject Execution and Management: lead the day-to-day management of competitive strategy and competitive intelligence engagements, ensuring high-quality deliverables and adherence to timelines and budgetsStructure and manage workstreams, guide junior team members and ensure that analytical approaches align with client objectivesClient Interaction and Service: build credibility by understanding client contexts, anticipating needs and delivering thoughtful, actionable insightsSupport senior leaders in ensuring clients experience best-in-class service throughout the engagement life cycleAccount Development: proactively identify and qualify new business opportunities across existing accounts, shaping proposals and recommending strategic growth pathways to account leadsTake a leading role in deepening client relationships, regularly engaging senior stakeholders, articulating value and driving account expansion through consistent, high-impact deliverySubject Matter and Therapeutic Area Expertise: develop and apply a strong understanding of relevant therapeutic areas, clinical development pathways, regulatory considerations and competitive environmentsServe as a knowledge resource to internal teams People Leadership: Provide day-to-day coaching, feedback and oversight to junior team members to support their development and ensure high-quality contributionsConference and External Engagement: Attend industry conferences or virtual events to gather competitive insights, deepen therapeutic knowledge, and build familiarity with key stakeholders and trendsEssential Skills and ExperienceExperience in biopharma client services and consulting is required; CI experience is preferredStrong results orientation with a proven track record of: managing day-to-day project execution, ensuring high-quality outputs and timely deliveryStructuring workstreams, managing junior team members and maintaining project momentumAwareness of business development opportunities, with the ability to recognise potential areas for account growth, contribute to proposal development and support senior leaders in strengthening client relationshipsA strong grounding in therapeutic areas, clinical development, product strategy and the competitive landscape; ability to quickly learn new disease areas and modalitiesEmerging client management skills: confidence in interacting directly with clients to clarify needs, present findings and support ongoing engagementAbility to build trust through credibility, preparedness and thoughtful communicationGrowing capability to act as a strategic partner, including recognising business development opportunities to add value or expand support within an accountClear and confident communication skills, enabling effective interaction with clients and internal teams, and the ability to contribute meaningfully to strategic discussions with guidance from senior colleaguesAbility to connect details to strategic implications, synthesise complex information and communicate insights in a clear, structured mannerWillingness to “roll up your sleeves” to support analyses while helping elevate the team’s workAbility to give and receive feedback constructivelyAbility to navigate ambiguity, adapt to new situations, and rapidly acquire new therapeutic or methodological expertiseBA/BS required; an advanced degree in a life science discipline is preferredWhat We OfferA competitive package and remuneration linked to performanceA strong values-based culture grounded in collaboration, curiosity and excellenceTailored career development based on your interests and aspirations - not a one-size-fits-all approachA team of smart, supportive colleagues who invest in each other’s successLeaders who are accessible, ambitious for the team and committed to mentorshipOpportunities to influence the business and help shape our growing Competitive Strategy practiceA flexible working schedule and recognition for outstanding contributionsA flat hierarchy that empowers you to take ownership and make an impactAbout Prescient Healthcare GroupPrescient is a pharma services firm specialising in dynamic decision support and product and portfolio strategy. We partner with our clients to turn science into value by helping them understand the potential of their molecules, shaping their strategic plans and allowing their decision making to be the biggest differentiating factor in the success of their products. Our team of nearly 475 experts partners with 27 of the top 30 biopharmaceutical companies, the fastest-growing mid-caps and cutting-edge emerging biotechs, including some of the biggest and most innovative brands. More than 70% of our employees hold advanced life science degrees, and our teams deliver an impressive depth of therapeutic, clinical and commercial expertise.Applicants are considered for positions without regard to veteran status, uniformed service member status, race, colour, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable national, federal, state or local laws.Our company is dedicated to building a diverse, inclusive and authentic workplace.