At a Glance
- Tasks: Greet visitors, answer questions, and ensure excellent customer service.
- Company: Join a compassionate community dedicated to supporting older adults.
- Benefits: Affordable health coverage, generous PTO, and retirement savings plan.
- Other info: Flexible hours with opportunities for growth and mentorship.
- Why this job: Make a difference in residents' lives while gaining valuable experience.
- Qualifications: Customer service experience and strong interpersonal skills preferred.
The predicted salary is between 15 - 18 € per hour.
Washington, PA – Part‑time; Hourly, Non‑exempt; Every Saturday and Sunday from 8:00 a.m. – 2:30 p.m. and two days during the week from 4:00 p.m. – 9:00 p.m.
Starting Pay: $15.00/hour - $18.00/hour; Depending on experience
Presbyterian Senior Care Network provides compassionate, vibrant, and supportive communities for older adults that nurture the wholeness of body, mind, and spirit. Strabane Woods of Washington is an assisted living community that is part of the UPMC Senior Communities managed by Presbyterian Senior Care Network. Located adjacent to the Wilfred R. Cameron Wellness Center in Washington, PA, Strabane Woods offers a private elegant residence with fitness, health care, and rehabilitation services nearby, providing safety, security, and peace of mind.
The Concierge works as part of the administrative staff to greet visitors, answer questions, and refer inquiries to the appropriate person or department to ensure that visitors and residents are promptly served. The role will also receive and relay telephone messages and refer callers to the correct location to ensure each caller has an excellent customer service experience. Successful candidates must be highly motivated, disciplined, reliable and able to function independently while dealing with residents, visitors and other team members in a calm, professional manner.
Perks and Benefits
- Affordable Family Health Coverage – Medical, dental & vision plans that won’t break the bank.
- Life and Disability Coverage – Employer‑paid short‑term disability, company‑paid life insurance for full‑time team members.
- Generous PTO – Real work‑life balance; recharge and renew.
- Retirement Savings Plan with Company Match – Secure your future while caring for others.
- Unique Perks – From free parking and employee referral bonuses to pet insurance and renter’s insurance.
- Employee Referral Bonuses – Rewarding you for bringing great talent.
- Tuition Forgiveness for LPNs – Presbyterian Senior Care Network is the final payer for your LPN program with a 3‑year tenure commitment.
- Person‑Centered Onboarding – A warm welcome that sets you up for success.
- Apprenticeships & Mentorship – Formal opportunities to learn, grow, and be guided by experienced leaders.
Requirements
- Relevant experience in a customer‑facing position preferred.
- Long‑term care or health experience preferred.
- Maintain confidentiality of assignments and work well under pressure of deadlines.
- Exhibit flexibility in work schedules and the ability to multitask for several individuals.
- Possess strong interpersonal skills to effectively interact with visitors, residents, and team members.
- Demonstrated knowledge of Microsoft Office 365 software, the operation of multi‑line telephones, and other basic office equipment.
Concierge – Strabane Woods of Washington employer: Presbyterian SeniorCare Network
At Presbyterian Senior Care Network, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment at Strabane Woods of Washington. Our team enjoys affordable health coverage, generous PTO, and unique perks like tuition forgiveness for LPNs, ensuring a fulfilling career while making a meaningful impact in the lives of older adults. With opportunities for growth through apprenticeships and mentorship, we are dedicated to nurturing your professional development in a vibrant community setting.
Contact Detail:
Presbyterian SeniorCare Network Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge – Strabane Woods of Washington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Strabane Woods. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what it means to provide compassionate care and how you can contribute to the vibrant community at Strabane Woods.
✨Tip Number 3
Practice your customer service skills! As a Concierge, you'll be the face of the community. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Concierge – Strabane Woods of Washington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or healthcare. We love seeing how your past roles have prepared you for the Concierge position at Strabane Woods. Be specific about your achievements!
Keep It Professional:While we encourage a friendly tone, remember to keep it professional. Use clear language and check for any typos or grammatical errors. A polished application shows us that you care about the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Presbyterian SeniorCare Network
✨Know the Community
Before your interview, take some time to research Strabane Woods of Washington and the Presbyterian Senior Care Network. Understanding their mission and values will help you align your answers with what they’re looking for in a Concierge.
✨Showcase Your Customer Service Skills
As a Concierge, you'll be the first point of contact for visitors and residents. Prepare examples from your past experiences where you provided excellent customer service, especially in challenging situations. This will demonstrate your ability to handle the role effectively.
✨Practice Calm Communication
Since the role requires interacting with various individuals, practice how you communicate under pressure. You might want to role-play common scenarios you could face, like handling a difficult visitor or managing multiple inquiries at once.
✨Highlight Your Flexibility
The job requires working weekends and evenings, so be ready to discuss your availability and willingness to adapt to different schedules. Share any previous experiences where you successfully managed flexible work hours or multitasked effectively.
