(CR) Support Worker

(CR) Support Worker

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals in their recovery journey through compassionate conversations and activities.
  • Company: Join Carlisle House, a caring Substance Use Treatment Centre with a Christian ethos.
  • Benefits: Earn ÂŁ12.74 per hour with flexible hours and a supportive team environment.
  • Why this job: Make a real difference in people's lives while working in a values-driven setting.
  • Qualifications: Experience or interest in supporting those with substance misuse issues is essential.
  • Other info: Be part of a dedicated team committed to compassion and respect.

Council: Social Witness

Salary: ÂŁ12.74 per hour

Hours: 2 posts: 22.5 hours per week (evenings & weekend day shifts, sleep‑in duties required in addition to regular hours)

Responsible to: Director of Carlisle House

Main Function of Job: Carlisle House is seeking a dedicated and compassionate Support Worker to join our team. The Support Worker will play a vital role in ensuring a safe and therapeutic environment for our service users. By providing support through open, collaborative conversations, you will assist individuals in finding alternative solutions to their substance misuse challenges. This is an opportunity to make a real difference in people’s lives by supporting their journey to recovery.

About Carlisle House: Carlisle House is a Substance Use Treatment Centre within the Presbyterian Church in Ireland’s Social Witness Council. We are committed to providing a safe, supportive, and therapeutic environment for individuals facing substance misuse issues. Our work is centred around compassion, respect, and a Christian ethos, offering both practical and emotional support for service users.

Key Responsibilities and Duties:

  • Promote a safe, welcoming environment for service users by adhering to all relevant policies and procedures.
  • Encourage and support residents to engage in recreational and therapeutic activities to aid their recovery.
  • Use an Integrative Systemic / Collaborative approach when working with service users to facilitate open, meaningful conversations.
  • Administer medication according to Carlisle House policy, ensuring accuracy and confidentiality.
  • Answer “advice and support” telephone calls, providing guidance or referring to appropriate resources when needed.
  • Assist in implementing Health and Safety policies and procedures within the facility.
  • Accompany service users to external appointments and activities, as required and appropriate.
  • Help service users access information and services related to employment, education, training, and welfare.
  • Support alcohol and drug testing procedures in line with Carlisle House policy.
  • Maintain accurate and confidential electronic and manual records in accordance with policies and procedures.
  • Attend staff meetings and work collaboratively with colleagues and other professionals to ensure the smooth operation of the service.
  • Participate in mandatory training to enhance professional development and maintain quality standards.
  • Fulfill the role of person‑in‑charge when assigned on the rota, following successful completion of probation.
  • Work within the Christian ethos of Carlisle House, demonstrating respect, acceptance, and compassion at all times.
  • Be available for sleep‑in duties as required by the rota.
  • Carry out any other relevant duties as required to support the ongoing success of the Centre.

Personal Qualities and Requirements:

  • A strong commitment to working within the Christian ethos of the Presbyterian Church in Ireland, upholding values of respect, acceptance, and compassion.
  • Experience or a strong interest in supporting individuals with substance misuse issues.
  • Excellent communication skills, with the ability to work collaboratively with service users and team members.
  • Ability to maintain confidentiality and adhere to policies and procedures.
  • A non‑judgmental and supportive attitude towards individuals in recovery.
  • Willingness to participate in training and further development.
  • Ability to work flexible hours, including evenings, weekends, and sleep‑in duties.

Required Criteria:

  • Knowledge and understanding of substance use: reasons and contemporary treatments.
  • Knowledge and understanding of establishing collaborative and empowering relationships.
  • Grade C GCSE English and Maths or equivalent.
  • Flexibility to work evenings, weekends and sleepovers.
  • Registration or willingness to register with the Northern Ireland Social Care Council.
  • Willingness to behave in a manner that respects the Christian ethos of the Presbyterian Church in Ireland and the ethos of Carlisle House (respect, acceptance and compassion).
  • At least one year’s experience of working in a supportive environment where adults have experienced mental health or substance use difficulties.
  • Experience of maintaining records electronically.

Desired Criteria:

  • Level 3 Diploma in Health & Social Care (Adults) for Wales and NI (QCF).
  • Health and Safety Training.
  • Certificate in Higher Education in Computing and IT or equivalent.
  • Knowledge and understanding of the wider Substance Misuse Strategies and Policies.
  • Access to a car for work purposes.
  • Experience of working with substance use treatment problems.
  • Experience of undertaking Safety Assessments.
  • Experience of receiving, recording and the administration of medication.

Why Join Us:

At Carlisle House, you will be part of a dedicated team that is making a real difference in the lives of individuals working to overcome substance misuse. You’ll work within a supportive, values‑driven environment where compassion, respect, and Christian principles guide everything we do.

Interested? Apply Now!

If you are passionate about supporting individuals in their recovery journey and are committed to providing high‑quality care in a Christian context, we encourage you to apply today!

(CR) Support Worker employer: Presbyterian Church in Ireland

At Carlisle House, we pride ourselves on being an exceptional employer dedicated to fostering a compassionate and supportive work environment. Our team is united by a shared commitment to making a meaningful impact in the lives of individuals facing substance misuse challenges, with ample opportunities for professional growth and development. Located within the Presbyterian Church in Ireland’s Social Witness Council, we offer a unique workplace culture that emphasises respect, acceptance, and collaboration, ensuring that every employee feels valued and empowered in their role.
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Contact Detail:

Presbyterian Church in Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land (CR) Support Worker

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, or join online groups related to substance misuse support. You never know who might have a lead on a job or can give you insider tips.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios you might face as a Support Worker. Think about how you would handle specific situations and be ready to share your experiences that align with Carlisle House's values.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share why you’re drawn to this role and how you embody the compassion and respect that Carlisle House stands for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Carlisle House and making a difference in people’s lives.

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting individuals in recovery shine through. Share personal experiences or motivations that drive you to work in this field, as it helps us see your commitment to our values.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Support Worker role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities and personal qualities mentioned in the job description. Avoid fluff and focus on what matters!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!

How to prepare for a job interview at Presbyterian Church in Ireland

✨Understand the Role

Before your interview, take some time to really understand what being a Support Worker at Carlisle House entails. Familiarise yourself with their approach to substance misuse and the importance of compassion and respect in your role. This will help you articulate how your values align with theirs.

✨Showcase Your Experience

Be ready to discuss your previous experience in supportive environments, especially if you've worked with individuals facing mental health or substance use challenges. Use specific examples to demonstrate your skills in communication and collaboration, as these are key for this role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and your approach to supporting service users. Think about how you would handle various situations, such as encouraging someone to engage in therapeutic activities or managing a challenging conversation.

✨Emphasise Your Commitment to Values

Since Carlisle House operates within a Christian ethos, be prepared to discuss how your personal values align with their mission. Share your understanding of respect, acceptance, and compassion, and how you can embody these principles in your work as a Support Worker.

(CR) Support Worker
Presbyterian Church in Ireland
Location: Belfast
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