People Operations Lead

We power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

The People team is responsible for the entire lifecycle of the employee journey at Preply. This includes everything from onboarding and offboarding, compliance, total rewards and benefits, HR systems and analytics, as well as key People projects related to employee engagement, career development and frameworks, amongst others.

We are looking for a strategic and hands-on People Operations Lead to join our People Operations team. You will own and scale People Ops globally, lead a team, serve as the go-to expert for operational excellence, and optimize our mobility program. What you build here will directly shape how Preply scales, and how our people experience that journey at a company redefining education on a global scale.

What you’ll do:

• Core People Operations
  • Shape the future operating model of People Operations at Preply as we continue scaling globally.
  • Lead end-to-end employee lifecycle processes globally – onboarding, offboarding, contract changes.
  • Design and scale People Ops processes and policies suited to a fast-growing, distributed global organisation.
  • Maintain up-to-date employee records and documentation.
  • Act as a first point of contact for employee queries related to HR operations across your regions.
  • Coordinate with Legal, Finance, IT, and People teams to ensure correct documentation and processes.
• Leadership
  • Lead and mentor a People Ops team while remaining hands-on in day-to-day execution.
  • Coach and develop team members, setting clear expectations and supporting high performance.
  • Balance strategic thinking with operational delivery – comfortable moving between both.
• Operational Excellence
  • Drive a high-quality employee experience through efficient, scalable, and people-centered operations.
  • Design and own automation across People Ops workflows — identify high-frequency manual processes (onboarding triggers, contract generation, offboarding checklists) and eliminate them through tooling or scripted logic.
  • Build and iterate on AI-native workflows — use LLMs and agentic tools to handle routine employee queries, ticket triage, and policy lookups; reduce resolution time without adding headcount.
  • Track and report on key People Operations metrics; use data to identify gaps and drive improvements.
• Stakeholder Management
  • Build strong partnerships with senior leaders and cross-functional teams across the business.
  • Translate complex policies and employment requirements into clear, actionable guidance.
  • Work effectively across international, distributed teams in a fast-paced environment.
• Mobility & Immigration
  • Manage UK visa and sponsorship processes, including Skilled Worker visas and right-to-work compliance.
  • Coordinate global mobility programmes in partnership with legal and immigration vendors.
  • Advise internal stakeholders on relocation processes and immigration requirements.
  • Partner with team to optimize mobility processes globally.

What you need to succeed:

• Extensive experience in optimizing People Operations, including employee lifecycle management, policies.
• Proven ability to design and scale People Ops processes in fast-growing or global environments.
• Experience leading and mentoring a team while remaining hands-on in execution.
• Strong coaching skills with a track record of developing high-performing People Ops team members.
• Ability to balance strategic thinking with operational delivery.
• Experience managing visa and sponsorship processes (e.g. Skilled Worker visas).
• Familiarity with global mobility programmes and coordination with legal/immigration partners.
• Data-driven mindset with ability to track and improve key People metrics.

Why you’ll love it at Preply:

• An open, collaborative, dynamic and diverse culture.
• A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development.
• A competitive financial package with equity, leave allowance and health insurance.
• Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub.
• Access to free mental health support platforms.
• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health.
• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

We are an equal opportunity employer. Preply is committed to diversity, equity, and inclusion in all its forms. We consider all applications without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.