Staff Product Manager (AI/ML) in London

We power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

About the role: This is a pivotal product role at Preply. You will own the AI Marketplace squad, with the mission of bringing machine learning intelligence across the entire marketplace. Our ambition is bold: within the next year, we want machine learning to power most of the marketplace experience. Preply sits at the intersection of some of the most interesting machine learning problems you can work on. You are connecting learners with tutors across 90+ languages, where the context is deeply personal and the signals that matter span performance, behavior, personality, language, culture, and learning history.

These are genuinely hard problems to solve. We’re looking for someone who has owned capabilities of similar complexity and breadth before — and who can build the center of excellence that helps crack them, set the bar for what great looks like, and elevate the rest of the organization alongside it.

What You'll Be Doing:

• Own the ML product portfolio: Define which ML capabilities get built, at what depth, and in what sequence. The ambition is for ML to power most of the marketplace experience. Getting there requires a clear portfolio strategy, navigating trade-offs, and ability to influence across teams and functions.
• Make ranking world-class: Preply sits on an exceptionally rich dataset. We know a lot about our learners, tutors, and how they interact. You will be turning this into a world-class ranking system, one that is intelligent, personalized, and keeps getting better.
• Own vision and business outcomes: You are accountable for the team's results. You set the direction, define what success looks like, and ensure the work drives results in close partnership with a highly technical team.
• Make ML a trusted capability across Preply: This role sits at the intersection of the AI Marketplace squad and the wider product organization, helping ensure ML capabilities are applied where they can create the most value, while enabling strong feedback loops that continuously improve the models.
• Bring the user into every strategic decision: Deep understanding of what learners and tutors actually need is what separates good from great. You will own that perspective and make sure it shapes the portfolio from the top down, not just at the feature level.
• Partner deeply with Data and Engineering: The applied AI scientists and engineers on the team are deep experts in their fields. Success in this role comes from building strong partnerships, shaping the vision together, aligning on outcomes, and collaborating closely throughout execution.

What you need to succeed:

• Strategy and vision: You have experience setting a clear multi-quarter direction for a highly technical domain, navigating complex prioritization trade-offs, and aligning teams and stakeholders around meaningful outcomes.
• Machine learning experience at large scale: You’ve built ML-powered products that drove meaningful user or business outcomes, ideally in areas such as personalization, recommendations, retrieval, or ranking systems.
• Machine learning fluency and ability to work with technical teams: You can speak the language of highly technical teams, understand the trade-offs, push back when needed, and make prioritization calls that require that depth. You know how to build trust, focus energy on the right problems, and create the conditions for maximizing business value.
• Learner and tutor empathy: You are genuinely curious about the people on both sides of the marketplace, and you bring that into how you prioritize.
• Data fluency: You are comfortable working directly with data to identify patterns, uncover insights, and build informed points of view in partnership with analytics and technical teams.
• Organizational influence: You have shaped how organizations think about complex technical domains, aligned stakeholders around key trade-offs, and built trust in ML capabilities across teams and leadership.
• Executive communication: You can take complex, ambiguous work and distill it into a clear point of view that drives leadership-level decisions.
• Experimentation rigor: Solid grounding in A/B testing, experiment design, and interpreting results with rigor and nuance.

Why you’ll love it at Preply:

• An open, collaborative, dynamic, and diverse culture;
• A generous monthly allowance for lessons on Preply.com, Learning & Development budget, and time off for your self-development;
• A competitive financial package with equity, leave allowance, and health insurance;
• Access to free mental health support platforms;
• Access to Gympass-partnered wellness and gym centres throughout London to promote and support well-being and physical health;
• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

Our Principles:

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion: Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.