Senior Platform Software Engineer - SRE in London

We power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started.

As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

Meet the team! The Platform Tribe builds and operates the platform that Preply engineers develop and deploy on, and that millions of learners and tutors rely on every day. Our platform handles over 20bln requests per month, and we combine software engineering, distributed systems and cloud infrastructure to keep it reliable at scale while making it faster and easier for engineering teams to build on top of it.

As part of the SRE team, you’ll focus on:

• Reliability at scale: maintaining high availability while traffic continues to grow.
• Platform scalability: evolving the systems that support Preply as our product and engineering organisation grow.
• Developer productivity: building core services and tooling that help engineers ship safely and quickly - we run 100+ successful production deployments every business day.
• Efficient infrastructure: improving performance and reliability while making thoughtful FinOps trade-offs.

We work in small teams with significant ownership, so you’ll have a real say in architecture, technical decisions and how our platform evolves. We have diverse technical challenges that will allow you to develop your skills across the stack.

What you’ll be doing: The Senior Platform Software Engineer role in our SRE team combines software engineering practices with cloud infrastructure, distributed systems patterns, storage systems and observability to deliver on a wide range of projects - ranging from tooling to core Platform services which serve production traffic.

• Own the availability and performance of mission-critical services and build automation to prevent problems recurrence.
• Improve the system’s scalability, observability, and alerting.
• Build tooling to improve our platform and accelerate the overall software development.
• Practice sustainable incident response and blameless postmortems.
• Collaborate with product teams to help them tackle technical issues and design new systems.
• Strengthen credibility with the quality of the team's technical execution.
• Follow the best FinOps practices.
• Participate in on-call rotation across the team.

What you need to succeed:

• Extensive experience (~8 years) in designing, building, maintaining and troubleshooting high traffic distributed systems.
• AI Expertise: You're a forefront user of Agentic AI. You're able to bring hands-on experience and start influencing the team beyond code generation; reserving judgment for architecture, business logic, and security, using AI as a thought partner and being able to set up quality gates and safety nets to enhance existing engineering workflows and propose AI-native alternatives.
• Proficient software engineering skills (Python preferred).
• Experience with at least one major public cloud, its services and infrastructure (preferably AWS).
• Experience in implementing observability and alerting.
• Willingness to participate on paid on-call rotations.
• Business-orientation and data-driven approach.
• Strong communication skills. Minimum C1 English level.

Why you’ll love it at Preply:

• Open, collaborative, dynamic and diverse culture.
• Generous monthly allowance for lessons on Preply.com.
• Learning & Development budget, including time off for your self-development.
• Competitive financial package with equity, and leave allowance.
• Opportunity to shape the lives of learners and tutors from over 175 countries through language learning and teaching.

Our Principles:

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion: Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.