The People team is responsible for the entire lifecycle of the employee journey at Preply. This includes everything from onboarding and offboarding, compliance, total rewards and benefits, HR systems and analytics, as well as key People projects related to employee engagement, career development and frameworks, amongst others. We are looking for a strategic and hands‑on People Operations Lead to join our People Operations team. You will own and scale People Ops globally, lead a team, serve as the go‑to expert for operational excellence, and optimize our mobility program. What you build here will directly shape how Preply scales, and how our people experience that journey at a company redefining education on a global scale.
Core People Operations
- Shape the future operating model of People Operations at Preply as we continue scaling globally.
- Lead end‑to‑end employee lifecycle processes globally – onboarding, offboarding, contract changes.
- Design and scale People Ops processes and policies suited to a fast‑growing, distributed global organisation.
- Maintain up‑to‑date employee records and documentation.
- Act as the first point of contact for employee queries related to HR operations across your regions.
- Coordinate with Legal, Finance, IT, and People teams to ensure correct documentation and processes.
Leadership
- Lead and mentor a People Ops team while remaining hands‑on in day‑to‑day execution.
- Coach and develop team members, setting clear expectations and supporting high performance.
- Balance strategic thinking with operational delivery – comfortable moving between both.
Operational Excellence
- Drive a high‑quality employee experience through efficient, scalable, and people‑centred operations.
- Design and own automation across People Ops workflows – identify high‑frequency manual processes (onboarding triggers, contract generation, off‑boarding checklists) and eliminate them through tooling or scripted logic.
- Build and iterate on AI‑native workflows – use LLMs and agentic tools to handle routine employee queries, ticket triage, and policy lookups; reduce resolution time without adding headcount.
- Track and report on key People Operations metrics; use data to identify gaps and drive improvements.
Stakeholder Management
- Build strong partnerships with senior leaders and cross‑functional teams across the business.
- Translate complex policies and employment requirements into clear, actionable guidance.
- Work effectively across international, distributed teams in a fast‑paced environment.
Mobility & Immigration
- Manage UK visa and sponsorship processes, including Skilled Worker visas and right‑to‑work compliance.
- Coordinate global mobility programmes in partnership with legal and immigration vendors.
- Advise internal stakeholders on relocation processes and immigration requirements.
- Partner with the team to optimise mobility processes globally.
Qualifications
- Extensive experience in optimising People Operations, including employee lifecycle management and policies.
- Proven ability to design and scale People Ops processes in fast‑growing or global environments.
- Experience leading and mentoring a team while remaining hands‑on in execution.
- Strong coaching skills with a track record of developing high‑performing People Ops team members.
- Ability to balance strategic thinking with operational delivery.
- Experience managing visa and sponsorship processes (e.g. Skilled Worker visas).
- Familiarity with global mobility programmes and coordination with legal/immigration partners.
- Data‑driven mindset with ability to track and improve key People metrics.
Benefits
- A generous monthly allowance for lessons on Preply.com.
- A Learning & Development budget and dedicated time for self‑development.
- A competitive financial package with equity, leave allowance and health insurance.
- Access to free mental‑health support platforms.
- The opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!).
EEO Statement
Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed‑Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
