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- Tasks: Be the friendly face for patients, coordinating appointments and addressing their needs.
- Company: Leading healthcare provider in Greater London with a supportive team.
- Benefits: Full-time role with opportunities for growth and innovative technology.
- Why this job: Make a real difference in patient care while working in a dynamic environment.
- Qualifications: Customer service experience, preferably in healthcare, is essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in Greater London is seeking a Patient Liaison who will be the first point of contact for patients. Responsibilities include patient check-in, coordinating appointments, and addressing patient concerns.
Candidates should have at least a year of customer service experience, ideally in healthcare. This full-time position offers an opportunity to contribute to proactive healthcare while working with innovative technology and a supportive team.
Patient Concierge: Front Desk & Care Coordination employer: Prenuvo
Contact Detail:
Prenuvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Concierge: Front Desk & Care Coordination
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you had to handle difficult situations or address concerns. Being able to share these experiences will demonstrate your ability to be a great Patient Concierge.
✨Tip Number 3
Network with current employees if you can. They can provide insights into the company culture and what it’s really like to work there, plus they might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Patient Concierge: Front Desk & Care Coordination
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled patient interactions or similar situations, especially in a healthcare setting.
Tailor Your Application: Don’t just send the same CV everywhere! Customise your application to reflect the specific skills and experiences that match the Patient Concierge role. We love seeing candidates who take the time to connect their background with our needs.
Be Personable: Since you'll be the first point of contact for patients, let your personality shine through in your written application. We appreciate a friendly tone that reflects your ability to connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive team!
How to prepare for a job interview at Prenuvo
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Concierge. Familiarise yourself with patient check-in processes, appointment coordination, and common patient concerns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this position, prepare examples from your past roles where you've successfully handled patient or customer interactions. Highlight any specific situations where you resolved issues or improved patient satisfaction, as this will resonate well with the interviewers.
✨Familiarise Yourself with Healthcare Technology
As the job involves working with innovative technology, it’s beneficial to research any systems or tools commonly used in healthcare settings. If you have experience with similar technologies, be ready to discuss how you’ve used them effectively in previous roles.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, the technology used, or how they measure patient satisfaction. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
