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- Tasks: Lead housing services, manage budgets, and foster resident engagement.
- Company: Join a financially stable, resident-led organisation focused on social housing.
- Benefits: Enjoy a flexible work environment with opportunities for innovation and community impact.
- Why this job: Shape the estate's future while empowering residents and enhancing service quality.
- Qualifications: Looking for organised, proactive individuals passionate about social housing.
- Other info: Interviews on 13th and 14th March; start date by 14th April.
The predicted salary is between 36000 - 60000 £ per year.
The Estate Manager plays a critical leadership role, acting as the main liaison between Islington Council, the TMO's Management Board, residents, and staff. This role involves delivering excellent housing services, ensuring compliance with regulations, and fostering a strong culture of resident engagement and service excellence. As the Estate Manager, you will have the opportunity to shape the estate's strategic direction, oversee day-to-day operations, and lead a dedicated team of staff.
We seek a highly organised, proactive, and customer-focused individual who is passionate about social housing and resident empowerment. This role is ideal for someone who enjoys working autonomously in a financially stable and resident-led organization. You will collaborate closely with the Management Board and Islington Council to maintain high standards of service and governance while having the flexibility to innovate and improve services to meet the estate's evolving needs.
- Develop and maintain the TMO's role as a community leader and build partnerships with agencies.
- Manage strategic and operational aspects of housing services, including tenancy, repairs, customer service, and estate maintenance.
- Drive community vision and resident involvement on the Estate.
- Lead and supervise Housing Officers, Maintenance Officer, and Maintenance Assistant.
- Manage and monitor delegated budgets and ensure compliance with targets and KPIs.
- Oversee expenditure, manage cost centre budgets, and ensure value for money in all services.
- Support contract and service level agreement management and review.
- Identify and advise on funding solutions for the board.
- Ensure effective performance of key housing management functions, including repair obligations, neighbour disputes, and tenancy changes.
- Lead resident participation and involvement in shaping housing management services.
- Promote a diverse, inclusive workplace culture valuing tenant management principles.
- Represent TMO in various meetings, legal proceedings, and consultations with stakeholders.
Successful CVs will be shortlisted by Wednesday 5th March and interviews will take place on 13th and 14th March, with a view to the successful candidate starting the role by 14th April.
TMO Estate Manager employer: Prentis Solutions Limited
Contact Detail:
Prentis Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TMO Estate Manager
✨Tip Number 1
Familiarise yourself with Islington Council's policies and the TMO's strategic goals. Understanding their objectives will help you align your discussions and demonstrate how your experience can contribute to their mission.
✨Tip Number 2
Network with current or former employees of the TMO or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams and projects in the past. Highlighting your leadership skills and ability to drive community engagement will resonate well with the role's requirements.
✨Tip Number 4
Stay updated on current trends in social housing and resident empowerment. Being knowledgeable about recent developments will show your passion for the field and your commitment to improving housing services.
We think you need these skills to ace TMO Estate Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the TMO Estate Manager position. Highlight your relevant experience in housing services, community engagement, and leadership.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your organisational abilities, customer focus, and any previous work in social housing or community management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social housing and resident empowerment. Use specific examples from your past roles to demonstrate how you can contribute to the TMO's mission and values.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prentis Solutions Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Estate Manager's responsibilities. Familiarise yourself with the key aspects of housing services, resident engagement, and compliance regulations. This will help you demonstrate your knowledge and passion for social housing during the conversation.
✨Showcase Your Leadership Skills
As the role involves leading a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've successfully managed teams, resolved conflicts, or driven community initiatives. This will highlight your capability to foster a strong culture of service excellence.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the TMO's strategic direction, community partnerships, and resident involvement. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and goals.
✨Demonstrate Your Customer-Focused Approach
Since the position requires a customer-focused mindset, be ready to discuss how you've prioritised resident needs in previous roles. Provide examples of how you've improved services or engaged residents, showcasing your commitment to empowering the community.
