Interim Temporary Accommodation Lead

Interim Temporary Accommodation (TA) Lead – Key Responsibilities & Requirements • Provide day-to-day operational leadership and direct line management for the Temporary Accommodation service, managing a team of interim TA Housing Officers, supported by two Senior Interim TA Housing Officers. • Take ownership for delivery of all TA-related actions within the TA Improvement Plan, ensuring activity is completed where responsibility sits with the team. • Drive progress against TA improvement targets set out in the TA Delivery Plan, maintaining pace, focus, and accountability. • Manage performance through clear targets, milestones, and regular reporting, ensuring weekly outputs are achieved. • Lead and quality-assure case review activity, including high-cost and complex TA placements, to support step-downs and cost reduction. • Oversee and support negotiation activity with accommodation providers to improve value for money and reduce overall TA expenditure. • Ensure consistent, lawful, and customer-focused decision-making in line with housing and homelessness legislation and guidance. • Act as the escalation point for complex cases, provider issues, and operational risks, resolving issues quickly and pragmatically. • Work collaboratively with internal stakeholders (housing options, procurement, finance, safeguarding) to deliver joined-up TA solutions