At a Glance
- Tasks: Lead training programmes and coach Store Managers to enhance their skills and performance.
- Company: Join Angling Direct, a leader in retail with a focus on development and excellence.
- Benefits: Influential role, collaboration with senior leaders, and opportunities for personal growth.
- Other info: Flexible role with opportunities for travel and dynamic work environment.
- Why this job: Make a real impact on store standards and develop future retail leaders.
- Qualifications: Experience in retail leadership and a passion for coaching and developing talent.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced Store Manager at Angling Direct with a passion for developing others, driving operational excellence, and shaping the future of our store management? We’re looking for six Senior Store Managers to play pivotal roles in supporting, coaching, and elevating new and existing Store Managers. As a Senior Store Manager, you will take the lead in delivering structured training programmes, ensuring managers build the skills, confidence, and capability they need to run high‑performing stores. This is a fantastic opportunity to influence store standards, strengthen leadership capability, and make a meaningful impact across our business.
What You’ll Be Doing
- Lead Training & Induction Programmes: Deliver our 5‑week structured induction for new Store Managers, combining in‑store coaching, remote support, and weekly visits. Run knowledge checks, assessments and complete final sign‑offs for new managers. Provide targeted interventions for existing managers with development needs.
- Coach & Inspire Store Managers: Act as a mentor, offering regular feedback and guidance throughout probation and beyond. Run weekly Teams calls and workshops, supporting managers with systems, processes, and retail operations (ROPs). Identify knowledge gaps and put tailored development plans in place.
- Drive Operational Excellence: Ensure training content aligns with company policy, compliance expectations, and retail operational standards. Maintain accurate training records and documentation. Support the rollout of new systems and processes across the store estate.
- Collaborate & Innovate: Partner with the Head of Operations and wider leadership teams to continuously improve our management development approach. Share insights from the shop floor to help shape future training content and store initiatives.
What We’re Looking For
- Strong background in retail leadership, ideally as a high‑performing Store Manager.
- A natural coach with excellent communication skills.
- Confidence in running structured training and delivering clear, constructive feedback.
- Strong organisational skills with the ability to track progression and maintain accurate records.
- Passion for developing talent and improving retail standards across multiple locations.
- Strong retail standards when it comes to all store aspects.
- A Senior Store Manager will be flexible and be prepared to spend days / nights away from home store.
- A process and systems expert.
What You’ll Gain
- A highly influential role shaping the capability of our Store Manager population.
- Opportunities to collaborate with senior stakeholders across retail operations.
- The chance to build a culture of excellence, consistency, and continuous improvement.
- A role where your leadership will directly impact store performance and colleague development.
Senior Store Manager employer: Premium site
At Angling Direct, we pride ourselves on being an exceptional employer that fosters a culture of development and operational excellence. As a Senior Store Manager, you will not only lead and inspire your team but also have access to structured training programmes and collaborative opportunities with senior stakeholders, ensuring your professional growth is supported every step of the way. Join us in shaping the future of retail management while making a meaningful impact across our stores.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Premium site, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Premium site!
We think you need these skills to ace Senior Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Premium site, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Premium site and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Premium site that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Premium site
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
