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- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales in our Norwich store.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer with a love for angling.
- Benefits: Enjoy 40% staff discount on Advanta products and 25% on other brands after probation.
- Other info: Be part of a dynamic team focused on inspiring anglers of all levels.
- Why this job: Combine your passion for fishing with a rewarding career in a supportive environment.
- Qualifications: Experience in retail, strong leadership skills, and a love for fishing are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Norwich store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Norwich - 42.5 Hours employer: Premium site
Contact Detail:
Premium site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Norwich - 42.5 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fishing and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances of landing that Store Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to team leadership and customer service. Think about your past experiences and how they relate to the role. We want you to shine and show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Norwich - 42.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: Make sure to highlight your love for fishing in your application. We want to see your enthusiasm and how it aligns with our mission at Angling Direct. Share any personal experiences or achievements that showcase your dedication to the sport!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We’re looking for candidates who can demonstrate their relevant experience and skills. Make sure to tailor your application to reflect how your background fits the Store Manager role and our company values.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your key achievements and skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Premium site
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Be ready to discuss different types of tackle, techniques, and trends in the angling industry. Showing your passion for fishing will resonate with the interviewers at Angling Direct.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you resolved conflicts or improved team performance – these stories will highlight your leadership abilities.
✨Customer Service is Key
Angling Direct prides itself on exceptional customer service. Be ready to share your experiences in delivering outstanding service and how you’ve handled customer complaints. This will demonstrate your commitment to putting customers at the heart of everything you do.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if Angling Direct is the right fit for you.