At a Glance
- Tasks: Support the Store Manager in running the branch and delivering exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Collaborative workplace with opportunities for growth and development.
- Why this job: Share your passion for fishing while helping customers have an amazing experience.
- Qualifications: Interest in angling, strong communication skills, and previous retail experience preferred.
The predicted salary is between 24750 - 30250 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry?
Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey!
We are seeking motivated individuals to join our growing team as a Assistant Manager in our Crayford store to help us continue delivering exceptional service and expert advice to our customers.
This position is to work in the store 30 hours per week.
Customers are at the heart of everything we do, they ultimately fuel our business so we must always have them in mind to better understand how to evolve.
Therefore, to achieve our ambition in inspiring everyone to get outdoors and enjoy an exceptional fishing experience, we are committing to be Europe’s first choice omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
Role
The Assistant Manager will support the Store Manager with the ‘day to day’ running of the branch.
The Assistant Manager will be a role model of exemplary behaviour and high performance with a real passion for delivering results and driving the business agenda forwards.
The Assistant Manager will be expected to work weekends as this is often the busiest time and will need to be on-hand.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do
- Support in developing strategies to increase our customer pool, expand store traffic and optimise profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to staff.
- Ensure high levels of customers satisfaction through excellent service.
- Support with store administration and banking ensuring compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Work with Store Manager to identify buying trends, customer needs etc.
- Support Store Assistants with training needs and building career paths.
- Deal with issues that arise from staff or customers (complaints, grievances etc)
- Reviewing sales and stock targets.
- Additional duties as required.
Skills
- An interest in or some knowledge of angling is essential
- Excellent verbal and written communication skills
- Strong organisational skills
- Business administration
- Previous retail experience (preferably management)
- Proven capability as a driven and results orientated individual
Why Join Us?
- Join a team that loves angling and supports fellow anglers
- Be valued in a collaborative and supportive workplace
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
- Grow, collaborate, and share your fishing passion in a thriving business
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation
Assistant Manager - Crayford 30 hours a week employer: Premium site
Angling Direct is an exceptional employer for those passionate about fishing, offering a collaborative and supportive work environment in Crayford. With a strong focus on employee growth, you will have the opportunity to develop your skills while delivering top-tier service to fellow anglers. Enjoy generous staff discounts and be part of a dynamic team that values your contributions and shares your enthusiasm for the angling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Crayford 30 hours a week
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
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✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
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We think you need these skills to ace Assistant Manager - Crayford 30 hours a week
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Premium site that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Premium site will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Premium site and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Premium site
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Premium site, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
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Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Premium site!
