At a Glance
- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction in our hotels.
- Company: Join a leading hospitality brand with a global presence.
- Benefits: Enjoy attractive incentives, birthday leave, and staff rates at Accor hotels worldwide.
- Other info: Dynamic work environment with opportunities for career progression.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: 3 years of experience in hospitality and strong team management skills.
The predicted salary is between 30000 - 40000 € per year.
You get to work primarily in 1 of our 25 hotels in Singapore. 6 days' work week (8 hours per day). Attractive incentives and bonus. Staff rates at Accor hotels in Singapore and worldwide. Birthday Leave.
Responsibilities:
- Ensure highest standard of cleanliness, order and appearance of the hotel.
- Plan monthly roster for Housekeeping team.
- Assign housekeeping employee their roles and duties; inspect work, etiquette and grooming for conformance and ensure compliance.
- Ensure employee attendances/allowances/incentives are updated for payroll.
- Maintain accurate attendance and leave record of housekeeping employee in HRMS system.
- Assist in the area of employee retention via mentoring, counselling and creating conducive working environment for all employees.
- Supervise, train, and retrain employees, including interns, to prescribed hotel standard.
- Identify high potential employees for career progression.
- Ensure the cleanliness and appropriate supply of rooms or its equivalent according to the standards and procedures set and approved by the hotel management.
- Maintain monthly Thorough Cleaning schedule to ensure extra attention-to-detail cleaning is done for all rooms on a rotation basis.
- Ensure that the condition of fixtures, fittings and building components are well-maintained.
- Report and follow up with Maintenance team to correct room and public area defects.
- Maintain proper record of activities/events such as Inventory, Rooming Lists, housekeeping/maintenance records.
- Monitor usage of cleaning materials and ensure all inventories are adequately stored, recorded and properly maintained.
- Observe, monitor and gather feedback from parties concerned to review work processes and propose innovative ideas to improve work efficiency.
- Propose processes on cost saving measures without compromising hotel service standards and ensure successful implementation.
- Attend to guest requests and complaints related to housekeeping issues and provide guests with feedback, when necessary.
- Assist the Duty Manager/Front Office Manager/Hotel Manager to disseminate and implement work policies.
- Undertake any reasonable tasks as and when assigned by the management.
Requirements:
- Minimum 3 years’ of relevant experience in the hospitality industry.
- Resourceful, self-motivated, possess a spirit of excellence as well as a team player.
- Decision maker and confident.
- Able to motivate employees and lead and guide a team.
- Good interpersonal and communication skills.
- Accountability and dependability.
- Vigilant, quality focus and alert with keen eye for details.
- Service oriented with good personality.
- Able to work shifts, weekends and public holidays.
- Able to work independently.
Assistant Housekeeper employer: PREMIUM HOTEL MANAGEMENT PTE. LTD.
Join our dynamic team at one of Singapore's premier hotel groups, where we prioritise employee well-being and professional growth. With attractive incentives, birthday leave, and opportunities for career progression, we foster a supportive work culture that values excellence and teamwork. Experience the unique advantage of staff rates at Accor hotels worldwide, making your employment not just a job, but a rewarding lifestyle choice.
Contact Detail:
PREMIUM HOTEL MANAGEMENT PTE. LTD. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping, consider creating a portfolio that highlights your achievements and any innovative ideas you've implemented in previous roles. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and standards. Be ready to discuss how you can contribute to maintaining their high cleanliness standards and improving team efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Housekeeper
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Housekeeper role. Highlight your previous housekeeping experience and any leadership roles you've had, as we love to see how you can motivate and guide a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your values align with ours. Share specific examples of how you've maintained high standards in cleanliness and guest satisfaction.
Show Off Your Attention to Detail:In the hospitality industry, details matter! When filling out your application, make sure to showcase your keen eye for detail. Whether it's in your CV formatting or the way you describe your past roles, let us see that you care about quality.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at PREMIUM HOTEL MANAGEMENT PTE. LTD.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s standards and procedures. Research the company culture and values, as well as any recent news or updates about their operations. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous roles in housekeeping or hospitality. Highlight specific examples where you’ve successfully managed a team, improved cleanliness standards, or handled guest complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Leadership Skills
As an Assistant Housekeeper, you’ll need to lead a team. Share instances where you’ve motivated staff or resolved conflicts. Emphasise your ability to train and mentor others, as this is crucial for maintaining high standards in the hotel.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how the hotel measures success in housekeeping. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
