Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage queries in a hybrid role.
- Company: Join Premium Credit, a leader in operational support with a dynamic team.
- Benefits: Enjoy a competitive salary, pension scheme, and generous annual leave.
- Other info: Great opportunity for career growth in a supportive company culture.
- Why this job: Thrive in a fast-paced environment while making a real difference for customers.
- Qualifications: Strong analytical, communication, and customer service skills are essential.
The predicted salary is between 25420 - 25420 £ per year.
Premium Credit is seeking an Operational Support Specialist to provide administrative and customer service support in a hybrid role. The position focuses on managing queries and ensuring compliance with processes. Ideal candidates will thrive in a fast-paced environment and have strong analytical, communication, and customer service skills.
The company offers a competitive salary of £25,420 per annum and benefits such as a pension scheme and annual leave options. Successful applicants must be eligible to work in the UK.
Hybrid Operations Support Specialist - Customer Service in Surrey employer: Premium Credit
Contact Detail:
Premium Credit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Operations Support Specialist - Customer Service in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss how you've tackled challenges in previous roles and how you ensure compliance with processes. Real-life examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Operations Support Specialist - Customer Service in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can thrive in a fast-paced environment, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Operations Support Specialist role. Share specific examples of how you've managed queries or ensured compliance in previous roles.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premium Credit
✨Know the Company Inside Out
Before your interview, take some time to research Premium Credit. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on customer service support, prepare examples from your past experiences where you successfully managed customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Analytical Abilities
Be ready to discuss how you've used analytical skills in previous roles. Think of specific instances where you identified a problem, analysed data, and implemented a solution. This will highlight your fit for the operational support aspect of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows that you're proactive and genuinely interested in how you can contribute.