Premium Credit is expanding its contact centre team and seeks a Team Leader with financial services experience to motivate and support 12–15 Customer Service Advisors. The role requires leadership, coaching and governance of vulnerable customers within a regulatory framework.
This is a hybrid position with remote work and occasional travel to Leatherhead or London offices. You will coach, develop and drive continuous improvement, collaborating with peers to deliver compliant, high-quality
#J-18808-LjbffrRemote Contact Centre Team Leader (Vulnerable Customers) employer: Premium Credit
At Premium Credit, we pride ourselves on being a leading employer in the financial services sector, offering a vibrant work culture that prioritises employee development and wellbeing. With a strong commitment to diversity and inclusion, our hybrid working model allows for flexibility while fostering collaboration among teams. Join us to be part of an award-winning company where your contributions are valued, and you can thrive in a supportive environment that encourages growth and innovation.
