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- Tasks: Provide essential admin and customer service support while managing enquiries and data.
- Company: Leading financial services company in London with a focus on innovation.
- Benefits: Competitive salary, personal development opportunities, and hybrid work flexibility.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong numeric, analytical, and communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services company in London is hiring an Operational Support Specialist to provide essential administrative and customer service support. You will handle enquiries, manage data, and ensure compliance with operational guidelines.
The ideal candidate will demonstrate strong numeric and analytical skills, have excellent communication abilities, and provide exceptional customer service.
This hybrid position offers a competitive salary and opportunities for personal development.
Hybrid Operations Support Specialist (London) employer: Premium Credit
Contact Detail:
Premium Credit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Operations Support Specialist (London)
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to operational support. Think about how your skills in data management and customer service can shine through. We want you to show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. We love seeing candidates take that extra step!
✨Tip Number 4
Apply through our website for the best chance! It’s the easiest way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact!
We think you need these skills to ace Hybrid Operations Support Specialist (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background aligns with the operational support role, so don’t be shy about showcasing your customer service and analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Keep it concise but engaging, and make sure to mention any specific experiences that relate to the financial services sector.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, we’d love to see examples of your communication prowess. Whether it’s through your CV, cover letter, or any additional documents, make sure your writing is clear, professional, and reflects your personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Premium Credit
✨Know Your Numbers
Since the role requires strong numeric and analytical skills, brush up on relevant data analysis techniques. Be prepared to discuss how you've used these skills in past roles, perhaps by sharing specific examples of how you managed data or solved problems using numbers.
✨Customer Service Scenarios
Expect questions about customer service situations. Think of a few scenarios where you provided exceptional support. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your communication abilities and problem-solving skills.
✨Understand Compliance
Familiarise yourself with operational guidelines and compliance standards relevant to the financial services industry. Being able to discuss how you ensure compliance in your work will show that you understand the importance of these aspects in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the team dynamics, opportunities for personal development, or how success is measured in this role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
