At a Glance
- Tasks: Lead and execute a dynamic content and social media strategy to engage audiences.
- Company: Join a values-driven company committed to diversity and innovation.
- Benefits: Flexible working options, exciting campaigns, and a supportive culture.
- Other info: Opportunity for career growth and collaboration across teams.
- Why this job: Shape the brand narrative and make a real impact in a high-profile role.
- Qualifications: Experience in content strategy and managing social media channels.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for a Content & Social Media Manager to lead the development and execution of our insight‑led content and social media strategy. This high‑impact role shapes Premium Credit’s external narrative, strengthens brand presence, and drives engagement across key audiences. The manager will create and deliver an always‑on content ecosystem across social media, website and owned channels—ensuring consistency, quality and measurable performance.
As an ambassador for Brand & Marketing, you will work closely with stakeholders across the business to position the PCL proposition to relevant target audiences in key markets through content that drives visibility, advocacy and commercial impact.
Key Responsibilities
- Content & Strategy
- Lead and deliver a data‑led content and social media strategy aligned to business and brand objectives.
- Develop a cohesive storytelling framework across all channels (social, website, newsletters).
- Plan and deliver multi‑format content (copy, visual, video) supporting campaigns, events and product launches.
- Social Media & Channels
- Own and manage Premium Credit’s social media channels.
- Drive audience growth, engagement quality and brand visibility.
- Manage content calendars, publishing and community engagement.
- Content Creation & Governance
- Own end‑to‑end copy development across channels, including website, social and partner communications.
- Ensure content is consistent with tone of voice, brand standards and regulatory requirements.
- Develop toolkits and messaging frameworks to support scalable, consistent storytelling.
- Performance & Optimisation
- Define KPIs and measure success across reach, engagement, follower growth and web traffic.
- Analyse performance and provide clear, actionable insights.
- Continuously test and optimise content formats, messaging and cadence.
- Collaboration & Leadership
- Partner with campaigns, events, product and sales teams to deliver integrated activity.
- Act as a content and brand ambassador, enabling colleagues to represent Premium Credit effectively.
- Promote best practice and innovation, including the responsible use of AI tools to improve efficiency.
About You
What We’re Looking For
- Proven experience leading content strategy and delivering always‑on content and social plans.
- Strong hands‑on experience managing corporate social media channels across B2B and B2C audiences.
- Excellent writing and editing skills with a strong sense of tone, storytelling and audience engagement.
- Experience producing multi‑format content and managing end‑to‑end content calendars.
- Data‑driven mindset with the ability to translate insights into clear recommendations.
- Strong stakeholder management skills, with experience delivering cross‑functional initiatives.
- High attention to detail and ability to operate in a regulated environment.
Desirable
- Experience in financial services or another regulated industry.
- Understanding of SEO and digital content optimisation.
- Relevant qualification (e.g. CIM, CIPR or equivalent).
Why Join Us?
- Lead a high‑profile content and social strategy.
- Work across exciting campaigns and initiatives.
- Contribute to a strong, values‑led culture.
- Drive innovation in how we engage customers and partners.
Equal Opportunities
Premium Credit are an equal opportunities employer with a strong and passionate commitment to diversity, equality and inclusion. We welcome applications from all backgrounds and encourage people from all communities to apply. We are open to part‑time working and job share. All postholders will be subject to appropriate pre‑employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.
Content and Social Media Manager employer: Premium Credit
Premium Credit is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to lead impactful content and social media strategies in a hybrid London setting. With a strong commitment to professional growth, innovation, and collaboration, team members are encouraged to contribute to exciting campaigns while enjoying the benefits of a values-led environment that prioritises diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Content and Social Media Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content and social media work. This is your chance to shine and demonstrate how you can drive engagement and brand visibility.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching the company’s current content strategy and social media presence. Bring fresh ideas to the table that align with their goals, and let them see how you can make an impact right away!
We think you need these skills to ace Content and Social Media Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs for a Content & Social Media Manager.
Showcase Your Creativity:Since this role is all about content creation, don’t hesitate to include examples of your previous work. Whether it’s social media posts, articles, or campaigns, we love seeing your creative flair in action!
Be Data-Driven:Highlight any experience you have with data analysis and performance metrics. We’re looking for someone who can not only create great content but also measure its success and optimise accordingly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premium Credit
✨Know Your Content Inside Out
Before the interview, dive deep into the company's existing content and social media presence. Familiarise yourself with their tone, style, and key messages. This will not only help you understand their brand better but also allow you to suggest improvements or new ideas during the interview.
✨Showcase Your Data-Driven Mindset
Be prepared to discuss how you've used data to inform your content strategies in the past. Bring examples of KPIs you've set and how you've measured success. This will demonstrate your ability to align content with business objectives, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a content calendar or responding to negative feedback on social media. Think through your past experiences and be ready to share relevant stories that highlight your problem-solving skills and creativity.
✨Engage with Stakeholders
Since this role involves collaboration with various teams, be ready to discuss how you've successfully worked with stakeholders in the past. Highlight your communication skills and any tools or methods you use to ensure everyone is aligned and informed throughout the content creation process.
