At a Glance
- Tasks: Lead and execute a dynamic content and social media strategy to engage audiences.
- Company: Join a values-driven company committed to diversity and innovation.
- Benefits: Hybrid work, exciting campaigns, and a strong culture of inclusion.
- Other info: Opportunity for part-time work and job sharing available.
- Why this job: Shape our brand narrative and drive engagement across multiple channels.
- Qualifications: Experience in content strategy and managing social media channels.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for a Content & Social Media Manager to lead the development and execution of our insight-led content and social media strategy. This is a high-impact role responsible for shaping Premium Credit’s external narrative, strengthening our brand presence, and driving engagement across key audiences. You will create and deliver an always-on content ecosystem across social media, website and owned channels—ensuring consistency, quality and measurable performance.
Location: Hybrid, London
Key Responsibilities
- Content & Strategy
- Lead and deliver a data-led content and social media strategy aligned to business and brand objectives
- Develop a cohesive storytelling framework across all channels (social, website, newsletters)
- Plan and deliver multi-format content (copy, visual, video) supporting campaigns, events and product launches
- Social Media & Channels
- Own and manage Premium Credit’s social media channels
- Drive audience growth, engagement quality and brand visibility
- Manage content calendars, publishing and community engagement
- Content Creation & Governance
- Own end-to-end copy development across channels, including website, social and partner communications
- Ensure content is consistent with tone of voice, brand standards and regulatory requirements
- Develop toolkits and messaging frameworks to support scalable, consistent storytelling
- Performance & Optimisation
- Define KPIs and measure success across reach, engagement, follower growth and web traffic
- Analyse performance and provide clear, actionable insights
- Continuously test and optimise content formats, messaging and cadence
- Collaboration & Leadership
- Partner with campaigns, events, product and sales teams to deliver integrated activity
- Act as a content and brand ambassador, enabling colleagues to represent Premium Credit effectively
- Promote best practice and innovation, including the responsible use of AI tools to improve efficiency
About You – What We’re Looking For
- Proven experience leading content strategy and delivering always-on content and social plans
- Strong hands-on experience managing corporate social media channels across B2B and B2C audiences
- Excellent writing and editing skills with a strong sense of tone, storytelling and audience engagement
- Experience producing multi-format content and managing end-to-end content calendars
- Data-driven mindset with the ability to translate insights into clear recommendations
- Strong stakeholder management skills, with experience delivering cross-functional initiatives
- High attention to detail and ability to operate in a regulated environment
Desirables
- Experience in financial services or another regulated industry
- Understanding of SEO and digital content optimisation
- Relevant qualification (e.g., CIM, CIPR or equivalent)
Why Join Us?
- Lead a high-profile content and social strategy
- Work across exciting campaigns and initiatives
- Contribute to a strong, values-led culture
- Drive innovation in how we engage customers and partners
Premium Credit is an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.
Content & Social Media Manager in London employer: Premium Credit Ltd
At Premium Credit, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in London that fosters creativity and collaboration. Our commitment to employee growth is evident through our focus on innovation and the opportunity to lead impactful content strategies that shape our brand narrative. With a strong emphasis on diversity, equality, and inclusion, we create a supportive culture where every voice is valued, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Content & Social Media Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content and social media work. This is your chance to shine and demonstrate how you can drive engagement and brand visibility.
✨Tip Number 3
Be proactive! Don’t just wait for job postings—reach out to companies you admire, like Premium Credit. Express your interest and share how you can contribute to their content strategy.
✨Tip Number 4
Stay updated on trends! Follow industry news and social media trends to keep your knowledge fresh. This will help you during interviews when discussing how to optimise content and engage audiences.
We think you need these skills to ace Content & Social Media Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Content & Social Media Manager role. Highlight your proven experience in leading content strategy and managing social media channels, as this will show us you’re the right fit!
Show Off Your Storytelling Skills:Since storytelling is key for this role, don’t shy away from showcasing your writing and editing prowess. Include examples of multi-format content you've created, and how it engaged audiences. We want to see your unique voice shine through!
Be Data-Driven:We love a candidate who can back up their strategies with data! Share any insights or metrics from past campaigns that demonstrate your ability to analyse performance and optimise content. This will help us see your analytical mindset in action.
Apply Through Our Website:To make sure your application gets into our hands, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Premium Credit Ltd
✨Know Your Content Inside Out
Before the interview, dive deep into the company's existing content and social media presence. Familiarise yourself with their tone, style, and key messages. This will not only help you understand their brand better but also allow you to discuss how you can enhance their content strategy.
✨Showcase Your Data-Driven Mindset
Be prepared to discuss how you've used data to inform your content decisions in the past. Bring examples of KPIs you've set and how you've measured success. This will demonstrate your ability to align content strategies with business objectives, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a content calendar or responding to negative feedback on social media. Think through your approach and be ready to share real-life examples that highlight your problem-solving skills and creativity.
✨Engage with Their Brand Values
Research Premium Credit's values and culture before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their commitment to diversity, equality, and inclusion. This shows that you're not just interested in the role, but also in being part of their community.
