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- Tasks: Provide top-notch admin and customer service support to retail and business clients.
- Company: Leading finance service provider in Greater London with a focus on excellence.
- Benefits: Hybrid working, competitive benefits, generous leave, and personal development support.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible work environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading finance service provider in Greater London is seeking an Operational Support Specialist. In this role, you will provide essential administrative and customer service support to both retail and business customers. The successful candidate will ensure high standards of service while managing customer inquiries and updating information accurately. This position offers the flexibility of hybrid working, along with competitive benefits including generous leave options and personal development support.
Hybrid Operational Support Specialist - Customer & Admin employer: Premium Credit Ltd
Contact Detail:
Premium Credit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Operational Support Specialist - Customer & Admin
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those working in operational support roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and admin tasks. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in customer service and admin support. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Operational Support Specialist - Customer & Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills align with the role of an Operational Support Specialist, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch support to customers. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves managing inquiries and updating information accurately.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Premium Credit Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the finance service provider. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
As an Operational Support Specialist, you'll be dealing with customer inquiries regularly. Think of examples from your past experiences where you successfully handled customer issues or provided exceptional service. Be ready to discuss these scenarios during the interview.
✨Highlight Your Admin Skills
Since this role involves a lot of administrative tasks, make sure to showcase your organisational skills. Prepare to talk about your experience with managing information accurately and efficiently, as well as any tools or software you’re familiar with that can aid in this process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you’re engaged and serious about contributing to the company.
