At a Glance
- Tasks: Lead customer and partner research to deliver insights that drive improvements.
- Company: Join Premium Credit Ltd., a leader in customer experience research.
- Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
- Other info: 14-month fixed-term role with a dynamic team and exciting challenges.
- Why this job: Make a real impact by shaping customer journeys and influencing key initiatives.
- Qualifications: Experience in research and strong collaboration skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
Premium Credit Ltd. is seeking a Customer & Partner Experience Researcher on a 14-month fixed-term maternity cover in a hybrid London role.
You will lead customer and partner research activities across the business, delivering actionable insights that shape journey improvements and regulatory initiatives.
You will collaborate with Experience Managers and senior leaders across Operations, Product, Compliance, Change and Technology to standardise research methods and embed insights.
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Customer & Partner Insights Researcher employer: Premium Credit Ltd
Premium Credit is an award-winning employer that prioritises employee growth and well-being, offering a competitive salary, hybrid working options, and extensive benefits including private health cover and a supportive work culture. With a strong commitment to diversity and inclusion, employees are encouraged to thrive in a collaborative environment where achievements are celebrated and personal development is actively supported. Join us in our London office and be part of a dynamic team that values your contributions and fosters meaningful career advancement.
