At a Glance
- Tasks: Lead and execute a dynamic content and social media strategy to engage audiences.
- Company: Join a values-driven company committed to diversity and innovation.
- Benefits: Hybrid work, exciting campaigns, and a strong culture of inclusion.
- Other info: Open to part-time and job share opportunities.
- Why this job: Shape our brand narrative and drive engagement across multiple channels.
- Qualifications: Experience in content strategy and managing social media channels.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a Content & Social Media Manager to lead the development and execution of our insight-led content and social media strategy. This is a high-impact role responsible for shaping Premium Credit’s external narrative, strengthening our brand presence, and driving engagement across key audiences. You will create and deliver an always-on content ecosystem across social media, website and owned channels—ensuring consistency, quality and measurable performance.
Location: Hybrid, London
Key Responsibilities
- Content & Strategy
- Lead and deliver a data-led content and social media strategy aligned to business and brand objectives
- Develop a cohesive storytelling framework across all channels (social, website, newsletters)
- Plan and deliver multi-format content (copy, visual, video) supporting campaigns, events and product launches
- Social Media & Channels
- Own and manage Premium Credit’s social media channels
- Drive audience growth, engagement quality and brand visibility
- Manage content calendars, publishing and community engagement
- Content Creation & Governance
- Own end-to-end copy development across channels, including website, social and partner communications
- Ensure content is consistent with tone of voice, brand standards and regulatory requirements
- Develop toolkits and messaging frameworks to support scalable, consistent storytelling
- Performance & Optimisation
- Define KPIs and measure success across reach, engagement, follower growth and web traffic
- Analyse performance and provide clear, actionable insights
- Continuously test and optimise content formats, messaging and cadence
- Collaboration & Leadership
- Partner with campaigns, events, product and sales teams to deliver integrated activity
- Act as a content and brand ambassador, enabling colleagues to represent Premium Credit effectively
- Promote best practice and innovation, including the responsible use of AI tools to improve efficiency
About You – What We’re Looking For
- Proven experience leading content strategy and delivering always-on content and social plans
- Strong hands-on experience managing corporate social media channels across B2B and B2C audiences
- Excellent writing and editing skills with a strong sense of tone, storytelling and audience engagement
- Experience producing multi-format content and managing end-to-end content calendars
- Data-driven mindset with the ability to translate insights into clear recommendations
- Strong stakeholder management skills, with experience delivering cross-functional initiatives
- High attention to detail and ability to operate in a regulated environment
Desirables
- Experience in financial services or another regulated industry
- Understanding of SEO and digital content optimisation
- Relevant qualification (e.g., CIM, CIPR or equivalent)
Why Join Us?
- Lead a high-profile content and social strategy
- Work across exciting campaigns and initiatives
- Contribute to a strong, values-led culture
- Drive innovation in how we engage customers and partners
Premium Credit is an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.
Content & Social Media Manager employer: Premium Credit Ltd
Premium Credit is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to lead impactful content strategies in a hybrid London setting. With a strong commitment to diversity, equality, and inclusion, the company encourages personal and professional growth through innovative projects and collaborative initiatives, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Content & Social Media Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content and social media work. This is your chance to shine and demonstrate how you can drive engagement and brand visibility.
✨Tip Number 3
Be proactive! Don’t just wait for job postings—reach out to companies you admire, like Premium Credit, and express your interest. A well-timed email can make all the difference.
✨Tip Number 4
Stay updated on trends! Follow industry news and social media trends to keep your knowledge fresh. This will help you stand out in interviews and show that you're passionate about the role.
We think you need these skills to ace Content & Social Media Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t hold back on showcasing your relevant achievements!
Show Off Your Writing Skills:As a Content & Social Media Manager, your writing will be key! Use your application to demonstrate your excellent writing and editing skills. Keep it clear, engaging, and reflective of the tone we’re looking for at Premium Credit.
Highlight Data-Driven Insights:We love a data-driven mindset! In your application, share examples of how you’ve used insights to shape content strategies or improve engagement. This will show us that you can translate data into actionable recommendations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Premium Credit. We can’t wait to hear from you!
How to prepare for a job interview at Premium Credit Ltd
✨Know Your Content Inside Out
Before the interview, dive deep into the company's existing content and social media presence. Familiarise yourself with their tone, style, and key messages. This will not only help you understand their brand better but also allow you to suggest improvements or new ideas during the interview.
✨Showcase Your Data-Driven Mindset
Be prepared to discuss how you've used data to inform your content strategies in the past. Bring examples of KPIs you've defined and how you've measured success. This will demonstrate your ability to align content with business objectives, which is crucial for this role.
✨Prepare Multi-Format Content Examples
Since the role involves creating various types of content, have a portfolio ready that showcases your work across different formats—be it copy, visuals, or videos. Highlight projects where you managed end-to-end content calendars and how you ensured consistency across channels.
✨Engage with Their Social Media
Prior to the interview, engage with the company’s social media channels. Comment on posts, share relevant content, and show genuine interest. This not only demonstrates your enthusiasm for the role but also gives you insights into their audience engagement strategies.
