At a Glance
- Tasks: Lead and execute a dynamic content and social media strategy to engage audiences.
- Company: Join Premium Credit, a top-rated provider in insurance premium finance.
- Benefits: Enjoy a collaborative culture, competitive salary, and opportunities for innovation.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Shape our brand narrative and drive engagement across exciting campaigns.
- Qualifications: Experience in content strategy and managing social media channels is essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Content & Social Media Manager to lead the development and execution of our insight-led content and social media strategy. This is a high-impact role responsible for shaping Premium Credit’s external narrative, strengthening our brand presence, and driving engagement across key audiences. You will create and deliver an always-on content ecosystem across social media, website and owned channels—ensuring consistency, quality and measurable performance. As an ambassador for Brand & Marketing, you will work closely with stakeholders across the business to position PCL proposition to relevant target audiences in key markets through content that drives visibility, advocacy and commercial impact.
About Premium Credit
Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Certified as Great Place to Work, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal. Our Brand & Marketing function is central to our growth strategy—connecting, elevating and growing our presence across key markets.
Key Responsibilities
- Lead and deliver a data-led content and social media strategy aligned to business and brand objectives
- Develop a cohesive storytelling framework across all channels (social, website, newsletters)
- Plan and deliver multi-format content (copy, visual, video) supporting campaigns, events and product launches
- Own and manage Premium Credit’s social media channels
- Drive audience growth, engagement quality and brand visibility
- Manage content calendars, publishing and community engagement
- Own end-to-end copy development across channels, including website, social and partner communications
- Ensure content is consistent with tone of voice, brand standards and regulatory requirements
- Develop toolkits and messaging frameworks to support scalable, consistent storytelling
- Define KPIs and measure success across reach, engagement, follower growth and web traffic
- Analyse performance and provide clear, actionable insights
- Continuously test and optimise content formats, messaging and cadence
- Partner with campaigns, events, product and sales teams to deliver integrated activity
- Act as a content and brand ambassador, enabling colleagues to represent Premium Credit effectively
- Promote best practice and innovation, including the responsible use of AI tools to improve efficiency
About You
What We’re Looking For
- Proven experience leading content strategy and delivering always-on content and social plans
- Strong hands‑on experience managing corporate social media channels across B2B and B2C audiences
- Excellent writing and editing skills with a strong sense of tone, storytelling and audience engagement
- Experience producing multi-format content and managing end-to-end content calendars
- Data‑driven mindset with the ability to translate insights into clear recommendations
- Strong stakeholder management skills, with experience delivering cross‑functional initiatives
- High attention to detail and ability to operate in a regulated environment
- Experience in financial services or another regulated industry
- Understanding of SEO and digital content optimisation
Why Join Us?
At Premium Credit, you’ll be part of a collaborative and forward‑thinking organisation where Brand & Marketing plays a key role in shaping the future of the business. You'll have the opportunity to:
- Lead a high‑profile content and social strategy
- Work across exciting campaigns and initiatives
- Contribute to a strong, values‑led culture
- Drive innovation in how we engage customers and partners
We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to recruitment@pcl.co.uk.
If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage.
Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part‑time working and job share.
By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. PCL uses AI tools to assist with our review of applications, including to summarise CVs against relevant job criteria and transcribe interviews. However, our team always makes the final decision on any application.
All postholders will be subject to appropriate pre‑employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.
Content and Social Media Manager employer: Premium Credit Ltd
Premium Credit is an exceptional employer, recognised as a Great Place to Work, where you can thrive in a collaborative and innovative environment. As a Content and Social Media Manager, you'll have the opportunity to lead impactful strategies that shape our brand narrative while enjoying a strong commitment to employee growth, diversity, and inclusion. With a focus on work-life balance and flexible working arrangements, Premium Credit offers a supportive culture that empowers you to drive meaningful engagement across key markets.
StudySmarter Expert Advice🤫
We think this is how you could land Content and Social Media Manager
✨Tip Number 1
Get your networking game on! Connect with people in the industry, attend events, and engage on social media. The more you put yourself out there, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content and social media work. This will give potential employers a taste of what you can do and set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Premium Credit, and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Keep learning and adapting! Stay updated on the latest trends in content and social media. This shows employers that you're passionate and committed to growing in your field, making you a more attractive candidate.
We think you need these skills to ace Content and Social Media Manager
Some tips for your application 🫡
Show Your Storytelling Skills:As a Content & Social Media Manager, storytelling is key! Make sure your application showcases your ability to craft engaging narratives. Use examples from your past work to highlight how you've successfully communicated messages across different channels.
Be Data-Driven:We love a good data story! In your application, mention how you've used data to inform your content strategies. Share specific metrics or KPIs you've worked with to demonstrate your analytical mindset and how it led to successful outcomes.
Tailor Your Tone:Consistency in tone is crucial for our brand. When writing your application, ensure that your voice aligns with our brand's tone. This will not only show your understanding of our values but also your ability to adapt your writing style to fit different audiences.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Premium Credit Ltd
✨Know Your Content Inside Out
Before the interview, dive deep into your portfolio and be ready to discuss specific examples of your past work. Highlight how your content strategies have driven engagement and visibility, especially in B2B and B2C contexts.
✨Showcase Your Data-Driven Mindset
Prepare to discuss how you've used data to inform your content decisions. Bring examples of KPIs you've defined and how you've measured success in previous roles. This will demonstrate your ability to translate insights into actionable strategies.
✨Master the Art of Storytelling
Since storytelling is key for this role, think about how you can articulate a cohesive narrative that aligns with Premium Credit’s brand. Be ready to share how you've developed storytelling frameworks across various channels in your previous positions.
✨Engage with Their Social Media
Before your interview, take some time to engage with Premium Credit’s social media channels. Familiarise yourself with their tone, style, and recent campaigns. This will not only show your genuine interest but also give you insights to discuss during the interview.
